New Broadband Fibre Plans and Migration of Postpaid Mobile Customers
We thank you for trusting us with your connectivity needs.
We have worked hard to run an efficient business and keep our costs down while investing millions of dollars in our network to improve speed and reliability, and adding more value with innovative products and services such as:
We are therefore pleased to introduce our new Fibre-to-the-Home suite of broadband plans and bundles powered by Flow’s 100% fiber connection throughout the Island, with faster, symmetrical upload and download speeds.
Customers on the existing broadband and bundle plans will be required to migrate to the new Fibre-to-the-Home suite of broadband plans and bundles, which offer more speed and reliability at an affordable price, by February 1, 2024. The current broadband plans and bundles, which are supported on the old copper network will no longer be offered as we shut down the copper network.
Increased Data for Mobile Plans
Additionally, effective February 1, 2024, there will be data increases for all of our mobile plans. There will be no change in prices. We also advise that there will be an automatic transfer of our postpaid mobile customers to our newer postpaid mobile plans, with effect from February 1, 2024, as our current plans will no longer be available.
Team Flow Anguilla
Dear Valued Customer,
I have an exciting update for those of you who need to stay connected when you travel. We’ve upgraded our roaming plans to offer more data along with free incoming calls and texts, so that you can continue to share your travel experiences with loved ones, while abroad.
Shutdown of 3G Networks in the USA,
We advise that all major mobile carriers across the USA will shut down their 3G networks to pave the way for their final transition to 4G LTE and 5G technologies. This change means that older smartphones and other devices which utilize 3G technology will no longer work while roaming in the USA. For more information please visit here. For any other questions, please see our frequently asked questions.