Discoverflow | Anguilla | FAQ | Page 2 | tv

The credit limit for VOD purchases is $135 ECD. Once the credit limit is reached, no further VOD purchases can be made. Customers will have to pay any outstanding balance before being able to resume purchases.

The target installation timeframe is 5 to 7 business days. However, excessive demand for Flow TV may extend the target timeline.

The advantages of switching to Flow TV are numerous, the most exciting features include:
(1)The ability to start any show on any channel from the beginning.
(2)The ability to pause Live TV
(2) The ability to record any show on any channel to the cloud so you never miss your favorite show again.
(3) More high definition channels included as standard for all subscribers at no extra charge.
(4) New Video On Demand interface with the newest blockbuster movies and classic favorites at your fingertips.

Flow TV is only available in areas where Flow Superfast Broadband is available and only to customers whose broadband lines can support the service.

The cost for Flow TV varies depending on the customer’s subscriptions. Please see the sales brochure for more information.

No, Flow TV is only available in areas where Superfast Broadband is being sold.

No, the Advanced Video Service is not available to commercial customers at this time.

An assessment of the customer’s premises will be conducted prior to the installation being done, this may or may not result in some amount of rewiring.

A customer may have a total of two Set Top Boxes installed in their home.