Discoverflow | Anguilla | FAQ | Page 3 | faq

Clicking the "My Usage" entry on the Navigation Menu will take you to a screen showing up to the last 30 days of usage on your account. You can filter and order this information with the Filter button.

 

Note: This information is "static" in this release and is not derived from your account. Also, detailed usage for Data is not available in Comverse therefore that toggle will be removed.

The Balance and Top-Up screen lets you top up your balance using Scratch Cards or Credit Card or transfer your balance around. Transfer balance subject to the same business rules as the USSD method.

The Top up/Scratch Card tab lets you choose a number to top up, and type in a Scratch Card PIN. You can also Scan the PIN in.

When you choose the Credit/Debit Card Tab, you see the eTopUpOnline page, which lets you use your account to top-up.

Balance Transfer lets you transfer some of your balance to another Flow prepaid User. Enter the number and amount. Remember that Fees may Apply.

Clicking the Balances section on the Home Screen will take you to different feature balance options showing what you currently have left.

On this screen you will see your bill, when it was due and your Data Usage. Click the "Hamburger Button" to see your Navigation Menu which lets you drill down into your balance, pay your bill and reach out to Customer Support The Navigation Menu also lets you select which number to view. This is where the Pay button will appear when the payment provider is ready to accept payments initiated by the app. This service is not yet in place so the button does not appear.

Prepaid users you must register to use the app You enter your phone number This connects the device and your phone number Multiple devices can manage the same phone number but each device needs to be registered independently

You must go through the registration process: If you have never used the app on this phone before If you put your SIM in a new phone Uninstall and reinstall the app on the same phone

  • Click the register button, enter the requested details and click Enter the PIN that you receive via SMS.
  • For some test accounts the PIN is simulated, but by default an SMS is sent to the given prepaid number.
  • Successful registration shows this screen. (This app does not collect email addresses of prepaid users.)
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