FLOW’s new combo plans include exactly what you want. Choose from 6 simple plans each with more data, talk time and SMS.
No need to worry about your credit when making local calls – our plans include Local Anywhere Mins & SMS.
Sim Card is $10 plus Government Issue ID
|NAME||Days||Data||Mins||SMS||Price||Activation Short Code|
Standard data rate: $0.60 per MB.
Love great value? Our Discounted Data Plans gives you significantly lower data costs that can be used for browsing, social media, video & audio streaming and many other app uses. The Discounted Data Plans come in different sizes and duration times to fit any need and wallet.
Some of our bundles have optional auto-renewal so that you can enjoy discounted data rates without disruption. The auto-renew functionality can be turned off at any time.
All data users get superfast 4G as standard, as long as you have a 4G compatible phone and coverage. Also standard is ultrafast 4G LTE if you have a 4G LTE compatible phone, a 4G LTE Sim and coverage. Visit any FLOW store to find out more.
|My Size||Plan Duration||ECD ($)||Auto Renewal|
|250 MB||1 Day||3.29|
|500 MB||3 Days||12.99||Yes|
|500 MB||7 Days||21.99||Yes|
|1 GB||7 Days||29.99||Yes|
|1 GB||30 Days||44.99||Yes|
|3 GB||30 Days||79.99||Yes|
|5 GB||30 Days||99.99||Yes|
|Standard Data Rate Per MB||0.60|
To find out more about our great data plans, click here.
For more info on our auto renewal feature, click here.
|Rest of Caribbean||$0.95||$0.95||$0.95|
|USA, Canada, United Kingdom||$1.50||$1.50||$1.50|
|Rest of World||$1.75||$1.30||$1.30|
Q: What are the new FLOW Prepaid Combo plans?
A: The new FLOW Prepaid Combo plans offer customers inclusive voice mins, data and SMS at a low price and are available with expiry periods of 3, 7 and 30 days.
Q: What destinations are included in the plans?
A: Customers can use their voice minsto call local FLOW mobiles & Landlines as well as to local third party mobile; SMS is also applicable to local FLOW & third party Mobiles.
Q: Will customers save with these new plans?
A: Customers will definitely see savings with these plans starting from 66% off the regular PAYG voice rates on the smallest plan. For eg., if a regular 300 MB data customer uses an average of 3 mins each day over a 3 day period, then it is recommended that they take the Small Combo Plan with 300MBs, 50 Anywhere Local Mins, 50 Anywhere Local SMS as the cost of the 9 mins ($8.01 + the regular 300 MB ($12.99)would total $21.00. With the Small Combo Plan, the customer would pay only $18.99 but will enjoy 38 additional Local Anywhere minsplus 50 Anywhere Local SMS.
New Combo Plans
Mins Usage/ Day
SMS Usage/ Day
Savings Off PAYG Rates
Q: Will customers receive a notification message when they have activated the plan?
A: Yes. Customers will receive the following message: Account was billed $XX.XX for your Premium pkg and will renew 2016-XX-XX at 09:30:46. Your primary bal is $X.XX exp 2016-XX-XX. On-net SMS bal XXX, Anywhere Local bal XXX. Mobile Internet bal XXX MB.
Q: I understand that the plans feature auto renewal. Is there a way to turn this off?
A: Yes. To turn off the auto renewal feature, customers can dial *363#.
Q: Can customers nominate more than one instance of a plan during the month?
A: Yes, customers can activate more than one instance of a plan in any 30 day period.
Q: Can customers use their mins, data and SMS while roaming?
A: No. Calls, texts and data used while roaming will be billed separately. Normal roaming charges will apply.
Q: What are the ways in which customers can activate the plans?
|Plan Name||Plan||USSD Code|
A: Customers can activate the new prepaid combo plans via the USSD menu (*129#), My FLOW App, or by dialling the direct codes indicated below:
Q: Will customers still be able to purchase the regular data only plans as per normal?
A: Yes. Customers can still purchase normal data plans.
Q: If Ihave an active combo plan, use up all my data but have minutes left, and need more data. Can I buy an additional data plan? What happens to the combo plan and the minutes I have left?
- Yes, you can buy a data plan. The data plan will not affect your remaining combo plan minutes and the expiration date for your combo plan will remain unchanged.
Q: Is there any way I can check the balance of my minutes?
- Yes. To check your mins balance, dial *120#.