Dial *129# for quick access to these services
|Direct Access Codes||Access Code|
|To check balance||Dial *120#|
|To check data internet balance||Dial *129*4#|
|To cancel data auto-renewal||Dial *787#|
|To check mobile number||Dial *555#|
|To stop auto-renewal for prepaid combo plan||Dial *363*1#|
|To stop auto-renewal for prepaid data only plan||Dial *787#|
You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial *123 , press SEND and follow the prompts to record your own greeting.
The inclusive minutes, texts and data are for local Home country use ONLY. The standard roaming charges will apply when roaming
We ask you to return quickly with your payment receipt to the vendor where the eTopUp was made. If you are still having problems with topping up, why not chat to an agent or email us using the "Contact Us" pages.
Yes, the customer will have the ability to purchase multiple bolt-ons or TALK, TEXT and DATA plans within the 30 day cycle. The new plan purchased will expire 30 days from the date of purchase.
You can top at any of our Flow outlets in the islands where Flow operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.
Yes. Customers can purchase prepaid bolt-ons along with their standard Pay per Use prepaid service
Topping up your account is easy! Choose any one of the methods below.
Flow Prepaid Cards - Purchase a Prepaid Card, scratch the PIN at the back of the card, dial 121 and follow instructions to recharge your account.
EPIN Top Up - is a paper receipt that contains a unique PIN. You activate the PIN and you are ready to start talking. You dial 121 on your mobile phone and follow the instructions.
Web Top Up - Log on to https://www.etopuponline.com/lime/ and log in. If you have not already registered click on "New User" to create a log in.
Bank Top Up - Insert your ATM card into the ABM machine and select "Add Credit" from the on screen menu and enter the amount of credit and the amount of credit to be applied. A text message confirmation will be sent to the handset confirming the top up amount.
ME2U - Allows you to send credit from your own mobile to friends and family. More information can be found in our ME2U Help Pages.
Merchant Top Up - Give the retailer the amount that you wish to top up along with the telephone number. The amount is transferred automatically to the mobile account and a confirmation text will be sent to your mobile account detailing the value of the credit and the balance.
You'll receive a text message stating the amount that your phone has been topped up with. If the text notification was not received, please use our "Contact Us" pages to report your issue. Alternatively you can chat online to one of our advisers.
All Flow Prepaid Mobile customers enjoy Call Waiting, Caller ID, Call Restrictions, Call Barring, Call Forwarding. Services also come with Text Messaging.