Once you purchase the plan you can immediately begin to enjoy the benefits
Accessing your voicemail is free and easy.
Dial *123*123 and press SEND.
If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode".
If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox".
The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.
No. Customer will be notified only when their subscription actually expires.
Yes, prepaid service comes with voicemail. Retrieval of voicemail is free too!
You can top up anything between $5 - $200 in one top up
Checking your balance is easy and can be done on your handset. Simply dial *3733*3733 and press send and follow the instructions. Calls to this number are free!
Customers can check their balance by dialing *120#*120# and they will see all of their prepaid balances minutes, texts and data. By contacting the Contact Centre ( 100 or 1800-804-2994) where one of our agents will be able to advise on remaining balances.
A Bolt-on is an additional bundle of voice minutes, text messages or data that customers may add to their core plans, to ultimately create the mobile plan that best suits their lifestyle. The 'bolt-on prepaid plan' is an optional (Opt-in) plan that prepaid customers regardless of their basic/existing prepaid plan (such as Pay as You Go, ANYTIME, Friends & Family or Corporate CUG) may add to their existing service.
NB - Opt-in means that Flow customers will not automatically receive the service.
Accessing your voicemail is free and easy.
Dial *123and press SEND.The voicemail will say "Welcome to your voice message centre, I will be helping you to set up your own personal mailbox" Press 8, Then 7 and the voicemail will say "Enter 4-10 digits for your passcode". When you have finished press the #. Voicemail will say "Remember your passcode for the next time that you log in" and you are done!
The new Flow Prepaid Services, Prepaid Combo Plans offer customers inclusive voice mins, data and SMS at a low price and are available with expiry periods of 1, 3, 7 and 30 days.