Discoverflow | Antigua | FAQ | mobile

The new Flow Prepaid Services, Prepaid Combo Plans offer customers inclusive voice mins, data and SMS at a low price and are available with expiry periods of 1, 3, 7 and 30 days.

Customers can use their voice minsto call local Flow mobiles & Landlines as well as to local third party mobile; SMS is also applicable to local Flow & third party Mobiles.

Customers will definitely see savings with these plans starting from 66% off the regular PAYG voice rates on the smallest plan. For eg., if a regular 300 MB data customer uses an average of 3 mins each day over a 3 day period, then it is recommended that they take the Small Combo Plan with 300MBs, 50 Anywhere Local Mins, 50 Anywhere Local SMS as the cost of the 9 mins ($8.01 + the regular 300 MB ($12.99)would total $21.00.

With the Small Combo Plan, the customer would pay only $18.99 but will enjoy 38 additional Local Anywhere minsplus 50 Anywhere Local SMS.

                 Data Plans                                        New Combo Plans                          User Profile
ValidityDataPriceValidityDataMinTextPriceNameMins Usage / DaySMSUsage / DaySaving Off PAYG Rates

Yes. Customers will receive the following message: Account was billed $XX.XX for your Premium pkg and will renew 2016-XX-XX at 09:30:46. Your primary bal is $X.XX exp 2016-XX-XX. On-net SMS bal XXX, Anywhere Local bal XXX. Mobile Internet bal XXX MB.

Yes. To turn off the auto renewal feature, customers can dial *363#.

Yes, customers can activate more than one instance of a plan in any 30 day period.

No. Calls, texts and data used while roaming will be billed separately. Normal roaming charges will apply.

Customers can activate the new Prepaid Services, Prepaid Combo Plans via the USSD menu (*129#), MyFlow App, or by dialling the direct codes indicated below:

Plan NamePlanUSSD Code

Yes, you can buy a data plan. The data plan will not affect your remaining combo plan minutes and the expiration date for your combo plan will remain unchanged.