For calls within the roaming area, simply dial 1, the area code and telephone number.
For international calls, dial the international (0 or 011) plus the area code and telephone number.
For some cities, you may have to drop the 0 which comes before the country code E.g. for England, drop the 0 before the 44.
By selecting the MyBB Auto renew option, you move between enabling and disabling the function. The Auto-renew option is automatic and once selected, you will receive a message to indicate that you have enabled or disabled the feature.
If the auto-renew feature is enabled and you have insufficient credit at the end of your subscription you will receive the following message: We tried to deduct your BB fee but were unable to due to insufficient credit. Your plan has been discontinued. Please logon to USSD *136# to start a new plan.
No, the subscription fee will not be deducted from your main balance once you top up. Once you top up you will have to re-subscribe to the plan by going to the MyBB Renew menu option.
Calls while roaming are billed per minute. The charges for these calls will appear on your monthly bill. This may differ for calls under Home Rate Roaming. Kindly refer to the section on Home Rate Roaming to find out more.
You will need to activate roaming before you leave your home country.
Please use our contact pages online to let us know before you go roaming. We will make sure that everything is activated on your account and you will then be able to use your phone abroad.
For postpaid customers security deposits may be required but there are no monthly subscription fees for roaming access on either prepaid or postpaid service.
One Rate Roaming will apply ONLY to Flow customers when roaming in Flow Caribbean markets and in Trinidad & Tobago. The locations where this applies are:
Anguilla
Antigua & Barbuda
Barbados
British Virgin Islands (BVI)
Cayman Islands
Dominica
Grenada
Jamaica
Montserrat
St. Kitts & Nevis
St. Lucia
St. Vincent & the Grenadines
Turks & Caicos
Trinidad & Tobago
First, turn your mobile on.
After a few seconds, your mobile should automatically select a network. Your mobile is then ready to use. If your mobile does not automatically select a network, then you will need to do a manual network selection.
To do a manual network selection, just scroll through the mobile menu options to network Selection and select Manual. Then select the Flow mobile partner listed.
To deactivate your voice mail while roaming, on your mobile phone dial ##61#
Local calls require just the area code and number. For example, if you're dialling a number in Alexandria Virginia while you are in Washington DC, just dial 1 703 for the area code and then the local number.
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