We designed the new Postpaid combo packages to give you the freedom to choose from 6 simple options, so you can find what’s perfect for you. Each plan comes with more data, talk time and SMS Plus with our L, Xl or XXL plans any unused minutes or data will carry over to the next month. Sign up for a medium plan or larger and you’ll get a discount towards a new phone.
|Local and Flow C'bean Data||500MB||1.5GB||3GB||5GB||7GB||25GB|
|Intnl minutes (USA, Canada, UK Fixed Lines, Flow Caribbean)||NO||NO||100||200||200||500|
|Rollover Minutes and Data||NO||NO||Yes||Yes||Yes||Yes|
|Family sharing (additional user(s))||1 additional user||3 additional users||3 additional users|
|Flow Wifi||30 MB||30 MB||Unlimited||Unlimited||Unlimited||Unlimited|
|In Plan Data Roaming Access (Flow C’bean only)||YES||YES||YES||YES||YES||YES|
Need More Data or Data-Only? Our Postpaid Data Bolt-ons can either supplement your existing plan or give you all the data you need for your mobile tablet or laptop without talk time or SMS messaging.
|On Net Mobile||$0.37||$0.37||$0.37|
|Off Net Mobile||$0.74||$0.74||$0.74|
|Calls from on-net fixed||$0.35||$0.35||$0.35|
|Calls from off-net fixed||$0.42||$0.42||$0.42|
|Calls from mobile||FREE||FREE||FREE|
|Calls to voicemail||FREE||FREE||FREE|
|USA, Canada, UK||$1.25||$0.93||$0.74|
|Rest of the World||$2.11||$1.58||$1.05|
Click here for postpaid roaming rates.
With an ever increasing need for additional storage for our many smart devices, FLOW mobile customers can now enjoy the MyCloud app. It offers 3 types of plans - one (1) free and two (2) with a monthly charge.
Customers who sign up for a MyPlan base and take a 1GB up to 8GB mobile data plan will be given a free 3GB cloud storage account.
Customers who use their entire 3GB plan can then upgrade to a 25GB or 50GB for a monthly fee.
For more information on MyCloud. Please see our FAQs
|Description||MyCloud Subscription Plan Name||MyCloud Plan Size / Space Quota|
|MyCloud Storage - Free 3GB||Standard 3G||Plan with 3G|
|MyCloud Storage - 25GB||Premium||Plan with 25GB|
|MyCloud Storage - 50GB||Premium||Plan with 50GB|
Q. What are the new post-paid combo plans?
A. Our new post-paid plans include minutes, data and SMS and also FREE cloud storage. They are available on either a 1 or 2 year contract and customers can choose from the below plans
Q. When will these new plans become available?
A. The new post-paid combo plans will be in market from August 3rd 2016
Q. How do I get a post-paid combo plan?
A. You can visit any of the Flow retail outlets to sign up or call us at 1-800-804-2994
Q. Will my unused data and minutes rollover?
A. Yes. Customers who purchase the L, XL, XXL and XXL MAX plans can carry over unused data and minutes for one billing period. There is no roll over in the S and M plans.
Q. Will my unused SMS rollover?
A. No. There will be no rolling for SMS.
Q. Will I be cut off if I exceed my plan allotments?
A. No. Once the usage allotments have been exceeded customers are able to continue using their service; the usage will be charged at the standard advertised overage rates.
Q. Can I bolt-on additional minutes?
A. No, you cannot bolt-on additional minutes. Should you require additional minutes you will need to purchase a bigger plan.
Q. Can I bolt-on additional SMS?
A. No, you cannot bolt-on additional SMS. Should you require additional SMS you will need to purchase a bigger plan.
Q. Can I bolt-on additional data?
A. Yes, you can bolt-on additional data 1GB, 3GB or 7G of data
Q. Can I use my minutes to call other networks?
A. Yes. The minutes in the plan can be used to call any local network.
Q. Can my minutes be used to call overseas?
A. Only L, XL, XXL and XXL MAX plans include international minutes to Flow Caribbean, USA, Canada, UK Landlines. Any other International calls made will be billed outside of the plan at the applicable international rate.
Q. Can I use my plan while roaming?
A. No; these plans are only available for local usage. You can either purchase a post-paid roaming plan where one is available or pay the advertised roaming rates. More information on our roaming plans and rates can be found at https://discoverflow.co/barbados/mobile/roaming.
Q. Will the old post-paid plans still be available?
A. No, you will be expected to purchase one of the new plans listed in the answer to question #1 above.
Q. If I already have an existing post-paid plan, will I have to change to one of the new plans?
A: Customers will be allowed to keep their currently however, any modifications to the plans will result is migration to the new plans as the old plans will all be obsolete.
Q: Are customers allowed to share their plan with other users?
A: Only the XL, XXL and the XXL MAX plans allow users to share. The XL allows 1 additional user while the XXL and XXL MAX plan allows for 3 additional users. Each additional users on the plan will be charged $25 to allow for sharing.
Q: Can I make international calls on my S & M plans?
A: Yes. However customers will be charged the standard international rates as these plans do not include international minutes
Q: What is Free My Cloud Storage?
A: Each plan includes FREE cloud storage which customers can use to store pictures etc. The cloud storage allocation is as outlined below:
- S – 3GB
- M – 3GB
- L – 25GB
- XL – 25GB
- XXL – 50GB