Roaming | Barbados

Roaming

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Roaming is a convenient service that allows you to enjoy most of the features and services available on your mobile device while you're travelling overseas. Whether visiting the Caribbean or elsewhere, you can take your Flow mobile with you wherever you go.

Roaming is considered a premium service and as a result it is billed at higher rates than you would normally pay while at home. We encourage customers to read our helpful tips which you can take to reduce your roaming costs while still enjoying the ease and convenience of using your mobile phone while you are travelling.

Sign up for a Flow My Roam plan before you travel and stay connected while abroad.

 

 

roaming
calculator

Select the country or zone where you plan to visit to see our roaming partners and the rates for that location based on your mobile plan:

 


Disclaimers:

  1. Prices are in United States dollars. Tax from your home country may be added as applicable.
  2. Calls are billed per minute and are rounded up to the next whole minute.
  3. Roaming in Japan : To roam in Japan, all you need is your FLOW mobile SIM card and a handset compatible with SoftBank’s local network. These special handsets are available for rental at Tokyo’s Narita airport, Osaka’s Kansai airport or SoftBank’s Tokyo office. For more information on roaming in Japan, send inquires to inquires@vodafone-rental.jp or call +813.5114.8420
  4. Prepaid customers : Be sure to TopUp before you travel. TopUp with a card, credit transfer, E-Pin, ATM or TopUp online at etopuponline.com.

 

prepaid
roaming plans
My Roam Basic

Roam anywhere in the USA and Flow Caribbean with the prepaid MyRoam Basic

 

Included:
3 Day Package 60 Mins of outgoing calls Free incoming calls & SMS 250MB of Data 41.99 BBD

 

My Roam Essential
Roam anywhere in the USA and Flow Caribbean with the prepaid MyRoam Essential

 

Included:
7 Day Package 150 Mins of outgoing calls Free incoming calls & SMS 500MB of Data 78.99 BBD
Out of bundle rates : When included minutes and data are used

Incoming calls

Calls to Barbados On-net/Flow C’bean

Calls to US

Calls anywhere else

Text anywhere

Data

MB

Free

$0.51/min

$0.51/min

$1.03/min

$0.25/text

$0.51/MB

Prepaid FAQ's

 

US/Canada
opt-in plan
 

PLAN

RATES

Rates for Opt-in Roaming Plan

Opt-in Fee - Roaming Plan US/CAN

$ 16.00

Incoming Calls

$ -

Outgoing- eligible countries

$ 1.20

Outgoing Flow Caribbean

$ 0.56

Outgoing Anywhere else

$ 1.50

SMS

$ 0.25

Data

$ 0.51

 

post-paid
roaming plans
My Roam Plus
Roam anywhere in the USA and Flow Caribbean with the postpaid MyRoam Plus.

 

Included:
30 Day Package 500 Mins of outgoing calls Free incoming calls & SMS 1GB of Data 93.44 BBD
       

 

My Roam Essential
Roam anywhere in the USA and Flow Caribbean with the postpaid MyRoam Essential.

 

Included:
30 Day Package 200 Mins of outgoing calls Free incoming calls & SMS 500MB of Data 51.91 BBD
       

Postpaid FAQ's

 

Out of bundle rates : When included minutes and data are used

Incoming calls

Calls to Barbados On-net/Flow C’bean

Calls to US

Calls anywhere else

Text anywhere

Data

MB

Free

$0.37/min

$0.37/min

$1.03/min

$0.25/text

$0.31/MB

 

one rate
roaming
One Rate Roaming   VAT Inclusive
  Prepaid Postpaid
Outbound calls within the country you are roaming in $1.00 $0.51
Calling back HOME or any Flow Mobile Country $1.00 $0.51
Incoming calls $1.00 $0.51
Call another country $7.00 $7.56
Send SMS $0.30 $0.26
Data per MB $6.25/MB $0.31/MB
Disclaimers
  1. Prices are in Barbados dollars and are VAT inclusive.
  2. Calls are billed per minute and are rounded up to the next whole minute.
  3. With One Rate Roaming, you can roam throughout any Flow territory and pay one flat rate for intra Caribbean calls. Flow mobile countries are: Anguilla, Antigua & Barbuda,Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Lucia, St. Vincent & the Grenadines, St. Kitts & Nevis, Turks & Caicos.
  4. Calls to other international destinations are charged at regular International Direct Dialling rates.
  5. Note that calls to voicemail will be billed at the price for “Call any Flow mobile country.”
  6. GPRS access may not be available in all roaming locations. GPRS prices are billed per Kilobyte of usage.
  7. Check with our customer service team to see if your phone can roam in the country to which you are travelling.
  8. Receive an SMS: Free.
  9. Roaming in Japan : To roam in Japan, all you need is your Flow mobile SIM card and a handset compatible with SoftBank’s local network. These special handsets are available for rental at Tokyo’s Narita airport, Osaka’s Kansai airport or SoftBank’s Tokyo office. For more information on roaming in Japan, send inquires to inquires@vodafone-rental.jp or call +813.5114.8420
  10. Prepaid customers : Be sure to TopUp before you travel. Check our Web site for information on your TopUp options.
  11. Please be advised that the special internet of Things (IoT) agreement between T-Mobile USA and Flow will come to an end on December 31st, 2016. In an effort to provide you with the very best possible value options for mobile roaming, Flow will now direct our frequent-flyers in North America to the AT&T network until further notice.

 

Terms and conditions

 

 
Flow Data

Flow Data is a new feature that comes with every prepaid combo plan or data-only plan purchase. Any prepaid data bundle can be used in ANY Flow Mobile Market. This means customers do not need to purchase a roaming bundle in order to use their data while roaming.

No subscription fees or additional steps are necessary for the customers in order to avail to this service. Just purchase locally, and travel!

 

Frequently Asked Questions

 

Q: What is the “Flow Data”?
A: Flow has transformed your normal local mobile data allocations, and improved them to being able to be used in all Flow Mobile markets. This means that your prepaid data is now good to be used at home and throughout the Flow Caribbean islands. More benefits, same plan.

Q: Do I need to subscribe to get the benefit of Flow Data?
A: No. Customers do not need to enroll to take advantage of this new benefit. They only need to purchase a local prepaid combo plan or data plan and they can use that data when they travel overseas.

Q: Does this promotion allow me to use my local minutes or SMS overseas?
A: No. The Flow Data benefit is only applicable to the mobile data use from the customer’s local data bundle and does not extend to minutes, sms or any other bundle type.

Q: What’s the validity period?
A: The validity period of any Flow Data bundle will be based on the expiry of the package purchased.

Q: What markets are considered “Flow Mobile” markets?
A: Flow Mobile markets include the following destinations – Anguilla, Antigua, Barbados, British Virgin Islands, Cayman, Dominica, Grenada, Jamaica, Montserrat, St. Lucia, St. Kitts & Nevis, St. Vincent & the Grenadines, and the Turks & Caicos Islands.

Prepaid Pay-As-You
Go Rate Slash

All Flow prepaid customers can now benefit from reduced rates when they are travelling. Save up to 90% off retail rates while roaming in more than 45 countries!

Key benefits to this service –

  • No subscription fees; no sign up steps; no action is required by the customer
  • Free Incoming calls while roaming in more than 45 countries
  • Make outgoing calls for the same price as making a national call back home. This is applicable for calls back home, within the roaming country, to USA/Canada, and to calls to most Caribbean destinations.

 

 

Frequently Asked Questions

 

A. No. There is no subscription fee and all prepaid subscribers can benefit from this promotion as long as they are traveling within the more than 45 applicable markets.
A. These rates apply when traveling in one of the 47 markets in the provided table.
Market Market
Albania Malta
Anguilla Martinique
Antigua Montserrat
Australia Netherlands
Bahamas New Zealand
Barbados Panama
Belize Puerto Rico
Bonaire Romania
British Virgin Islands Saba
Canada Spain
Cayman Islands St. Kitts
Costa Rica St. Lucia
Curacoa St. Vincent
Czech Republic St. Barthelemy
Dominica St. Eustatius (Statia)
French Guiana St. Maarten (Dutch)
Germany St. Martin (French)
Ghana Trinidad
Grenada Turkey
Guadeloupe Turks and Caicos Islands
Guyana UK
Ireland US Virgin Islands
Italy USa
Jamaica  
A. All prepaid customers can receive 100% of their calls at no charge, while traveling in any of the applicable countries. While this is meant to be unlimited, Flow reserves the right to remove any customers who are abusing the benefit, as determined by CWC.
A. No. The discounted rates are only applicable for calls back home, within the roaming country, to USA/Canada, and to the Caribbean. Any calls made to other destinations while roaming in an applicable country, will be charged at standard roaming rates.
A. This promotion is set to end on Dec 31st, 2017.
A. See the price table below for the applicable rates. All rates are stated in local currency. All voice calls are charged on a per minute basis.
A. These rates apply when traveling in one of the 47 markets in the provided table.
PAYG Roaming Rates (In Local Currency)
  SMS DATA  
  To send an SMS GPRS per MB MTC Local Call within Roaming Country Call Home Call Caribbean USA/Can
Barbados 0.25 0.31 0.00 0.78 0.78 0.78 0.78
TravelPass Mobile Data Bundles (500 MB, 7-day plan)

TravelPass allows Flow’s Prepaid subscribers to feel more in control of their data use while traveling overseas with the best rates for use in select markets.

 

Plan MB Validity Price (Local Currency)
TravelPass 500 7 days $30.00

 

 

Frequently Asked Questions

 

A. TravelPass is a new mobile data plan that allows customers to purchase 500MB of data that can be used in 47 countries around the world, for a 7-day validity period. Travel abroad and pay the cheapest data rates while staying connected to your world.
A. Customers who have sufficient balance can purchase a TravelPass using one of the following ways –
  • Dialing *134# from a prepaid FLOW sim will present the subscriber with a menu of plan choices and response commands to complete the subscription process. Customers need to dial *134*6# to subscribe to the TravelPass 500 MB data plan, or choose option #4 from the *134# menu.
  • Dialing *129# from a prepaid FLOW sim will present the subscriber with the general menu. Customers will choose “PLANS”, then “ROAMING”, then “TravelPass”, and then can select the plan.
  • Using the MyFlow smart app from a FLOW prepaid sim, customers can find TravelPass plans under “PLANS”, then “ROAMING”.
  • Purchasing from the online portal at www.topupflow.com.
Market Market
Albania Malta
Anguilla Martinique
Antigua Montserrat
Australia Netherlands
Bahamas New Zealand
Barbados Panama
Belize Puerto Rico
Bonaire Romania
British Virgin Islands Saba
Canada Spain
Cayman Islands St. Kitts
Costa Rica St. Lucia
Curacoa St. Vincent
Czech Republic St. Barthelemy
Dominica St. Eustatius (Statia)
French Guiana St. Maarten (Dutch)
Germany St. Martin (French)
Ghana Trinidad
Grenada Turkey
Guadeloupe Turks and Caicos Islands
Guyana UK
Ireland US Virgin Islands
Italy USa
Jamaica  
A. 500 MB – dedicated plan for exclusive use in select markets (47), consisting of 500 MB of mobile data only; available for 7 days from date of subscription.
A. Once a Subscriber has completed the TravelPass data allowance, they will receive notifications alerting them to the end of plan, and then further charging will be charged at the normal data roaming rates from the customer’s core balance.
A. TravelPass mobile data bundles can be used in the following 47 countries -
Market Market
Albania Malta
Anguilla Martinique
Antigua Montserrat
Australia Netherlands
Bahamas New Zealand
Barbados Panama
Belize Puerto Rico
Bonaire Romania
British Virgin Islands Saba
Canada Spain
Cayman Islands St. Kitts
Costa Rica St. Lucia
Curacoa St. Vincent
Czech Republic St. Barthelemy
Dominica St. Eustatius (Statia)
French Guiana St. Maarten (Dutch)
Germany St. Martin (French)
Ghana Trinidad
Grenada Turkey
Guadeloupe Turks and Caicos Islands
Guyana UK
Ireland US Virgin Islands
Italy USa
Jamaica