Return your disconnected FLOW 844 or 836 ONTs and receive Flow credit applied to any active Flow account of your choice!
836 ONT
Bill accounts will receive a $20 credit and prepaid accounts will receive Flow 7-Day Prepaid Combo Plan with 1 GB of data and 100 minutes for Flow to Flow calls.
You can bring in your disconnected ONT or have someone drop it off to your nearest Flow retail location.
Customers may also arrange to have a technician collect the device yet this offer is not valid if technicians have to collect.
844 ONT
Modem removal instructions
Terms & Conditions apply
ONT's will be verified and payments
will be issued within 5 working days.
Frequently Asked Questions
The device must not show any sign of damage, paint, customer modification, or scratches (past normal wear and tear).
The project ends on Feb 12, 2021.
The customer is not eligible for any credit if the device is damaged and will be charged the $450 fee for equipment damage.
Yes, we will accept the STBs, switches and Wi-Fi extenders but credits with only be issued for unblemished 836 and 844 ONTs.