The roaming will expire seven (7) days after the date of purchase.
The plan apply while roaming in United States and Canada
No, only AT&T is covered in this plan
No, only Rogers, Telus and Bell Mobility in Canada
No. Incoming SMS is free while roaming
Yes. These are extremely exciting times for you as a customer as we are now one company and our new retail brand is Flow.
This presents exciting opportunities for you our customers. With Flow, Barbados will be the first and only place in the world that offers 100% Fibre to the Home (FTTH) to all our connected customers. That's not all. We can officially offer all our customers the first and only true quad play experience in Barbados with our products and services – mobile, landline, broadband and cable – everything will be tailored to meets your lifestyle and entertainment needs (business and residential).
As the new FLOW, we will be making changes to our retail operations to ensure we achieve our goal of serving you better under the new operations, offering the best customer experience on the island. However, it will take some time to fully integrate our two companies. For a start, we will now operate as Flow, and you will start seeing our products and services under the name Flow. Over the next few months we will transition into one Company. We actively communicate these changes to you as we complete transforming our retail operations.
Our first major change will take place effective August 1, 2015, where we will be fully transitioned our Customer Care Center at SkyMall, Haggatt Hall, St. Michael into a new retail store, under the brand name Flow.
We will begin that transformation from July 1, 2015. Customers however will be able to reach any of our friendly customer care representatives at any of our customer care locations or call 1‑800‑804‑2994 where you will be able to reach any of our Customer Care Agents.
The in-store experience at SkyMall, Haggatt Hall, St. Michael will become one of your touch-point locations for all our products and services of the combined companies. At this location you will be able to:
- Sell all products
- Handle customer queries to resolve or escalate as appropriate
- Take bill payments for all products
Now that the brand has launched and we are now FLOW we are now ready for you to take advantage of all we have to offer to you as we can now boast 100% FTTH to all connected homes as well as true quad play of all our services.
However, we are still in the early stages of transition. We have begun to roll out combine products and services but full integration of our company which would include changes to the operations and the products and services will take some time but we will actively keep you informed as we complete the process.
No, you can make as many calls as you want and pay the preferred rates listed in the table in question 12 above.
Yes, it is available to all prepaid customers.
