As we strive to provide you with the very best value and service experience, a price adjustment is necessary at this time to support the rising costs associated with maintaining a world-class fibre broadband service.
For all plans, the price increase amounts to $5 (VAT Incl.); the table below details the price change per plan:
|Plan Name||Current Price||New Price|
|Contract||No Contract||Contract||No Contract|
|Superfast Fibre Plus||$90.00||$95.00||$95.00||$100.00|
|Superfast Fibre Max||$110.00||$115.00||$115.00||$120.00|
|Superfast Fibre Turbo||$165.00||$170.00||$170.00||$175.00|
|Superfast Fibre Ultra||$200.00||$205.00||$205.00||$210.00|
|Superfast Fibre Giga||$595.00||$605.00||$600.00||$610.00|
Table 1 (all prices are VAT inclusive)
No; customers with bundles will not experience any price changes as a result of this activity. The price change will only affect customers who have standalone broadband, i.e. broadband which is not a part of a bundle.
If your package is not listed in Table 1 you will notice nothing different.
Flow’s broadband contract allows customers to get an automatic discount on their broadband service once they sign up for a 1-year or longer contract. For instance, customers who sign-up for a 1-year contract can save up to $120 per year on their broadband service! *This “contract” is paired to the Residential Terms and Conditions that govern the Service Agreement between Flow and the Customer.
If you give us 3 months’ (90 days) notice, we’ll waive the early termination fee of $150! However, if you are considering withdrawing your broadband service because of service issues, financial challenges, or any other reason, please give us a call at 1-800-804-2994 or visit any Flow retail store so we can help find the best solution.
Customers who wish to withdraw their service and do not have a contract can do so at any time without incurring a penalty.
Customers with Triple Play are already enjoying the benefits of having a contract! For more information on our current suite of value-added bundles, please visit our website at bundles.discoverflow.co/Barbados, call our Customer Care Centre at 1-800-804-2994 or visit any of our conveniently located retail stores.