Discoverflow | Barbados | tech-requirements

THE FOLLOWING MINIMUM SYSTEM RECOMMENDATIONS

for your connected devices will ensure your're getting the most out of your Flow Internet service. If you
meet the requirements but are not achieving the speed of your subscribed speed tier,please note:

  • To achieve the upper range of your speed tier, you must be connected via a wired Ethernet
    connection. Speeds through a hardwired connections are inherently faster than speeds over WiFi due
    to potential wireless interference.
  • There are number of external factors that may limit your speed; as a result, actual speeds may vary.
    External factors that could impact speeds include external interference, downloads/uploads in
    progress and open programs on your devices, as well as number of devices connected to your
    home network.
  • Whenever possible, your FLOW Optical Network Terminal (ONT) should be placed in a central,
    unobstructed location of your home, off the floor and away from other electronic devices.

Make sure your Internet equipment is up-to-date and able to support the speeds on your package.

SYSTEM RECOMMENDATIONS BY SPEED TIER

BROADBAND
PLANS

ESSENTIAL 100

FIBER PLUS 120

MAX
DOWNLOAD

100 Mbps

120 Mbps

SYSTEM/DEVICE
REQUIREMENT

10/100 fast Ethernet Interface
or adapter for wired connection.

Intel Core i5 (or faster) processor.

100/1000 Gigabit Ethernet
Interface
wired connection.

Intel Core i5 (or faster) processor.

FLOW INTERNET MINIMUM SYSTEM REQUIREMENTS -
FOR SPEEDS UP TO 600 MBPS

OPERATING
SYSTEM

BROWSER

ETHERNET
(HARDWIRED)
CONNECTION

ETHERNET/
PROCESSOR

Microsoft mainstream-supported windows operating
system or an Apple-supported OS X Operating
system. Visit the Microsoft Windows lifecycle fact
sheet
or Mac OS X Support overview for their latest
operating system information.

Recent version of Chrome, Firefox, Internet Explorer
or Safari. For more information about different
browsers or to download a new one,visit
whatbrowser.org

Cat5e or Cat6 Ethernet cable to facilitate your
wired connection.

Speeds up to 25 Mbps:10/100 Fast Ethernet
interface or adapter for wired connection.

    Speeds up to 75 Mbps:
  • 10/100 Fast Ethernet interface or adapter for
    wired connection.
  • Intel Core i5(or faster) processor.
    Speeds up to 600 Mbps:
  • 100/1000 Gigabit Ethernet interface or
    adapter for wired connection.
  • Intel Core i5(or faster) processor.

FLOW INTERNET MINIMUM SYSTEM REQUIREMENTS -
FOR SPEEDS UP TO 1 GIGABIT PER SECOND

OPERATING
SYSTEM

BROWSER

ETHERNET
(HARDWIRED)
CONNECTION

ETHERNET

CPU/
PROCESSOR

MEMORY

HARD DRIVE/
SPACE

Windows 10 (64 bit) or newer or Mac OSX 10.8 or
newer. Visit the Microsoft Windows lifecycle fact
sheet
or Mac OS X Support overview for their latest
operating system information.

Google Chrome 56.0.2924, Microsoft Edge (64-bit),
Mozilla Firefox 52 (64-bit) or Safari 8 or newer. For
more information about different browsers or to
download a new one,visit whatbrowser.org

Cat5e or Cat6 Ethernet cable.

Note: Due to Ethernet overhead, actual download
speeds are limited to 940 Mbps over a hardwired
connections.

10/100/1000 Gigabit Ethernet interface or adapter
for wired connection.

Intel Dual Core i5 or better or AMD Ryzen 5 or better

8 GB of RAM minimums

64 GB or larger SSD recommended to achive
maximum download speeds

DEVICE SPEED CHARTS

newer devices should be able to handle greater speeds over Wifi, however, older devices may not do as
well, even under idel conditions. For faster speeds try using an Ethernet (hardwired) connection instead.

YEAR
RELEASED

COMPUTERS

2011-Present

2007-2010

2006 & earlier

PHONES &
TABLETS

2011-Present

2007-2010

2006 & earlier

EXPECTED
WiFi SPEED*

150-600 Mbps

75-150 Mbps

25 Mbps

75-600 Mbps

25-75 Mbps

25 Mbps

*Expected Wi-Fi speed under good conditions with a capable plan.