Setting up your new Flow TV service is easy! just follow this step-by-step guide
based on your Optical Network Terminal (ONT) and get connected to a world
of entertainment in no time.
Download: Self Install Kit Quick Guide
FREQUENTLY ASKED QUESTIONS
Flow’s Self-Install is a new process that empowers customers to complete the simple elements of the installation
process, whereby they have access to our services without the need for a technician to visit their home!
Any customer who has an existing broadband service and wishes to install a new TV service, or add an additional TV box, can participate in our self-install initiative.
Customers participating in our self-install programme will receive $50 cash back on their bill plus HBO MAX movies FREE for 1 month.
There is no charge for participating in Self-Install. Only in instances where a technician visit is requested by the
customer to complete the installation, the applied cash back will be reversed.
After the self-install kit is delivered, $50 cash back will be added to your bill plus an additional credit for the value of 1 month of HBO MAX movies.