Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we
did, you’ll find many ways to contact us right here.
Customer Care (9242)
Do you have questions about our residential products, services, special offers or need assistance with your current Flow service?
Call our Customer Care team at 9242 from Monday to Friday from 8:00 am to 8:00 pm and on Saturdays from 10:00 am to 6:00 pm.
9242 is free of charge from a Chippie phone or a UTS home phone.
Contact from abroad
To reach the Customer Care team from abroad, please dial: (+5999) 465-6111.
You can call our Customer Care team from Monday to Friday from 8:00 am to 8:00 pm and on Saturdays from 10:00 am to 6:00 pm local time.