Page 2 | Discoverflow | British Virgin Islands | Broadband Overview

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New Improved Speeds

Say hello to fast, reliable and hassle-free surfing, sharing and streaming across all your devices at blazing fast speeds of up to 1 Gbps.

Get double data on your Postpaid plan when you add it to your Broadband Services. Join Flow today!

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Choose the plan that’s right for you.

Home Lite

Minimum speed for modern households with great speed for everyday use including streaming.

300 Mbps
Max download
300 Mbps
Max upload
Get it now!
$110/mo

Home Essential

Ideal for superfast internet and streaming on multiple devices in the home.

600 Mbps
Max download
600 Mbps
Max upload
Get it now!
$169/mo

Home Plus

Perfect for online gaming and streaming on multiple devices at best performance.

800 Mbps
Max download
800 Mbps
Max upload
Get it now!
$199/mo

Home Max

Maximum speeds for online gaming, virtual learning, video conferencing and streaming on multiple devices at best performance.

1 Gbps
Max download
1 Gbps
Max upload
Get it now!
$229/mo

Still undecided? Have one of our agents contact you.

Terms and Conditions apply.

Check our coverage areas in our FAQs section

*Modems are rented at an additional $5 monthly.

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Curious about your broadband speeds? Test it now.

We work hard to provide reliable, best performance andfast speed broadband services that delights you everyday!

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FREQUENTLY ASKED QUESTIONS

Can I upgrade my Broadband Service?

Yes, you may upgrade to a higher package at any time. Why not arrange it now by chatting to one of our customer service team or using the "Contact Us" pages to make your request.

Why is my connection slower than usual?

Your Internet connection can seem slower from time to time often, the cause is simply that a large number of people are trying to use the Internet at the same time as you. Here are some steps you can take try and speed things up:
Reboot your broadband modem. You can do this by turning it off at the electricity, waiting 30 seconds and then turning it back on again.
Turn off file-sharing programs (also known as Peer to Peer software, or P2P). Examples of this kind of software are Napster, Kazaa, iMesh, eMule and so on. This type of software can consume a large chunk of your connection speed. Remember, too, that your broadband speed can only be as fast as the connection of the person you are downloading from. If you're running a home network, connect your broadband device directly to one computer and recheck your speed to rule out local network problems.
If you're using USB, we recommend that you switch to Ethernet to get the best possible results over Flow broadband.
Advanced user - If you're an advanced user comfortable with using Windows DOS commands, you can also try refreshing the Windows TCP/IP component. TCP/IP (Transmission Control Protocol/Internet Protocol) is used to send data between computers, however it can become damaged. Flow however will not be able to support you with these advanced settings.

What is Flow Broadband?

Flow Broadband offers you the benefit of using internet and voice services on the same line, at the same time, without any time-based internet charges or internet related local call charges.

What is ADSL?

ADSL, Asymmetric Digital Subscriber Line, is a technology that achieves more bandwidth over existing copper telephone lines.

What is required for Broadband Service?

The requirements are:
An ADSL compatible phone line from Flow.
An ADSL modem that is compatible with Flow's Broadband service.
A Flow microfilter for each telephone or fax machine.
An ADSL modem that is compatible with Flow Broadband ADSL service.
A PC with a processor of at least 333 MHz and 32 MB of RAM.
If you would like to discuss buying service from Flow please click the “get it now” button and a local agent will contact you or use the "Contact Us" pages.

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