Discoverflow | British Virgin Islands | bvi667952906| FAQ | faq

"You can check your usage at any time by using the following steps:
Go to .
Click My LIME.
Log in with your specific username and password.
Select your country
Click on My Accounts.
Click on View next to the account you want to view billing details for
Click on Track Unbilled Usage.

Your interim balance shows the values of calls made since the start of your billing cycle. However, it does not discount calls that may be included in your plans – this won’t be done until your new bill is issued to you."

No, you will need to apply for landline and broadband services because Flow TV is delivered through wired internet for quicker connection and a smoother delivery. of service. You can explore our range of TV Bundle Packages to choose the bundle that suits your family.

  1. Confirm that your data plan has not expired. You can download the MyFlow app and link it to your postpaid account so that you can monitor your data usage.
  2. If your data has expired, it will recharge on the 15th of each month.
  3. If your data has not expired, reboot your LTE router, by unplugging and plugging back in the device.
  4. If none of the above steps are applicable or have worked, please return to the store with your device as it may need to be reset.

Dial to report a fault and a technician will be dispatched to your home if needed, within 72 hours of making the report. Please do not unplug the device.

"Receiving calls is FREE when you are in your base country.

If you are roaming you will pay for both making calls and receiving calls. To make a call it depends on the time of day you make the call."

Checking your balance is easy and can be done on your handset. Simply dial *120

1. Visit to recharge

2. Download and use the MyFlow App

3. Visit any of our Recharge Partners

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our customers and the company.

The E! Entertainment LA channel will be removed from our TV line up.

The channel will be removed by 11:59 pm on October 31, 2019

No, you will not see a reduction in your bill. Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

Customers will receive an email communication on the channel change. Additionally, a channel slide will be placed on the channel being removed to advise customers that the channel is no longer available on our network.