Discoverflow | British Virgin Islands | bvi880517874| FAQ | faq

At this time, there are no immediate plans to replace. We will continue to identify and negotiate for other similar content that we can provide to our subscribers.

Yes. Customers will be charged a nominal flat fee for every loan:


Loan Amount(KYD)Fee Amount(KYD)

All first-time subscribers level is set as BEGINNERs, however as the prepaid subscriber repay the loans they are awarded points and levelled to bronze etc.

Repays: If a FLOW prepaid subscriber surpassed the 30-day-period to repay, but pays back before reaching an inactive state, his debt will be considered repaid. Partially repays: if the FLOW Prepaid subscriber makes a partial repayment over the course of the next 30 days after their loan was issued, their outstanding balance will remain and will be deducted from any further recharge. Does not repay: if a FLOW prepaid subscriber does not repay within the 30-day period, and is then inactive, he will be disconnected, and his outstanding balance will be treated as bad debt.

The FLOW prepaid subscriber will be prompted to pay back all loans within 15 days to receive points, but ultimately, he will have 30 days to repay the loan.

In the event a recharge is performed by a prepaid subscriber and is subject to a given promotion, the promotional balance derived from it will not be able to be used to repay an outstanding loan.

A FLOW prepaid subscriber may pay back a loan through a recharge purchased through voucher, direct top up, online top up, international top up or credit transfer. The recharge value will be applied towards the loan value. Promotional balance wont be used to repay a loan.

A FLOW prepaid subscriber may take as many loans as they would like, as long as any prior loan has been paid in full. If there are unpaid balances, the prepaid subscriber will not be able to take on another loan.

No, FLOW postpaid subscribers are unable to request a loan.

Flow is advising our Valued Customers of our June Free-view offerings.

Effective June 1 – June 30, 2020 there will be a free view of four (4) A&E channels to all Flow TV Residential and Business customers. These channels are as follows:

  • Lifetime Movie Network (LMN) – Channel 221
    LMN is a top entertainment destination for women that features a diverse mix of original movies and themed programming inspired by sister network Lifetime®'s iconic movie heritage.
  • Lifetime Real Women (LRW) - Channel 313
    LRW-As part of the Lifetime suite of channels, the network has a mixture of comedies, dramas, how-to and reality programming featuring women or with women in lead roles.
  • FYI – Channel 314
    FYI, inspires the ‘enthusiast’ in us all by highlighting those who live life to the fullest and pursue their passions and interests. Bringing together in one place a range of enthusiast lifestyle genres – from cars to all things home, the great outdoors to the amazing stories behind collectibles and much more.
  • Vice TV – Channel 310
    VICETV produces hundreds of hours of original content for over 160 million homes worldwide. Built around a mission to courageously explore the things that make us uncomfortable, drive curiosity, and awaken our sense of wonder, VICE TV showcases the best in informative and entertaining original series, documentaries and movies aimed at millennials.

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our company and customers.

EbonyLife TV, NFL network and NFL Red Zone will be removed from our line up.


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