prepaid mobile quick access codes

Dial to access the USSD menu or use the direct codes listed in the table below to:

  • View your credit balance
  • Check your data usage
  • Add credit to your number or a friend's number
  • Transfer credit to a prepaid FLOW mobile number
  • Send a Please Call Me request
  • Purchase prepaid mobile plans and more

General Info

DescriptionHow to Access
To access main menuDial
To check credit balanceDial
To add credit (your own number)Dial *121#{Card/Voucher Number}#
To transfer credit to another number (ME2U)Dial *128*{Recipient's Phone number}*{amount}#
To make a "Please Call Me" requestDial *126*{Recipient's Phone number}#

Checking your balance is easy and can be done on your handset. Simply dial *120 and press send and follow the instructions. Calls to this number are free!

You can top at any of our Flow outlets in the islands where FLOW operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.

"Adding an removing numbers is simple and is done via text.

To add a number text “FAVEA” + “7 digit Telephone number” to 145.

If you wish to delete a number, text ‘FAVED (space)7 digit number’ to 145. There is a charge to delete numbers.

If you attempt to add a sixth number to Flow FAVEs then you will receive a text message advising you to remove a number before adding another.

If you are unsure of which numbers you have on your Flow FAVES then you can text FAVELIST to 145 and a message will be sent with your list of numbers.

Customers must have a minimum of $0.01 on their core/primary balance in order to use Flow FAVES. Except in Jamaica where the minimum balance is $1.00 JAM Dollar."

Got any additional questions? We are happy to help!

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