Discoverflow | British Virgin Islands | bvi2014381177| FAQ | faq

After selecting the BlackBerry Plan option from the main menu (*129#) or through the direct code (*136#) you will be taken to the following screen. These options will allow you to check your plan status, change your plan, extend your service or enable the auto-renew feature.

To deactivate your voice mail while roaming, on your mobile phone dial ##61#

"Local calls require just the area code and number.
For example, if you’re dialling a number in Alexandria Virginia while you are in Washington DC, just dial 1 703 for the area code and then the local number."

"Any unanswered call while roaming will be forward to your voice mail box. Once the caller records a message you will receive a message waiting indicator (an envelope icon).

To retrieve a message:
  1. Your Own Mobile telephone number.
  2. Press the * (asterisk) key as soon as your recorded greeting begins, and then follow the voice prompts to input your password, and play your messages.
  3. Please note that when roaming to one of the locations in the Caribbean where Flow operates and Trinidad & Tobago, and your phone is switched on there is no charge for the messages that are delivered to your voice mail, you are only charged for the retrieval of messages.
  4. If your are roaming anywhere outside of these location and your phone is switched on, if you have not deactivated the feature to call forward all calls, to voicemail and a call goes to voicemail, you will be charged for the delivery of the call to you abroad and then for the delivery back to your voicemail. You will also be charged for the retrieval of your voicemail message when you retrieve it."

For postpaid customers security deposits may be required we have an arrany of roaming packages available. Please check our website or visit your nearest Flow Store.

"No. One Rate Roaming charges are billed separately and are not included as part of your monthly bucket of free minutes, SMS or data.

This applies to all plans including our Calling Circle and Closed User Group plans."