Discoverflow | British Virgin Islands | bvi1020164865| FAQ | faq

  1. Confirm that your data plan has not expired. You can download the MyFlow app and link it to your postpaid account so that you can monitor your data usage.
  2. If your data has expired, it will recharge on the 15th of each month.
  3. If your data has not expired, reboot your LTE router, by unplugging and plugging back in the device.
  4. If none of the above steps are applicable or have worked, please return to the store with your device as it may need to be reset.