Our Commitment to Serve You
Our customers, businesses and employees are our number one priority, and we are here so you can stay connected while staying close to the most important thing, your family. Learn what we’re doing to keep you safe and connected during this unprecedented time.
Learn MoreStaying Connected
With the safety of our customers and team in mind, we have several ways to top up or pay your bills without visiting our stores.
Using your credit card, Top up from the comfort of your home or send credit to loved ones so they can stay connected.
Click here to Top Up Now
If you prefer to pay using a credit card, you can do so from any web browser using the myflow web portal or the MyFlow App.
Click here to pay now.
You can also pay your bill directly through your preferred bank, including:
- Scotiabank
- First Caribbean
- Royal Bank of Canada
- First Citizens
- Sure Pay
Download The MyFlow App
- View your data allowances
- Check your recent usage
- Add data bolt-ons
- Top up your prepaid account
- Pay your bill
Our Stores
Our stores will remain open for as long as possible, but please check opening hours as they may change for safety reasons. If you do need to visit one of our stores, please follow Ministry of Health and WHO guidelines to protect the safety of our customers and employees.
Please note we have adjusted our retail operations to comply with the guidelines provided by both the Government and the Ministry of Health to limit the spread of the coronavirus (COVID-19).
At this time, our retail stores will be providing reduced services, facilitating cash and kiosk payments only.
We have also adjusted our operating hours as follows:
| Store Location | Store Hours | Day/Days |
| Sheraton Centre | 9:00AM to 5:00PM | Mon - Saturday |
| Six Roads | 9:00AM to 5:00PM | Mon - Saturday |
| Windsor Lodge Customer Experience Centre | 8:00AM to 4:00PM | Monday – Friday |
| Windsor Lodge Customer Experience Centre | 8:30AM to 1:00PM | Saturday |