Coronavirus | Welcome to Discoverflow

Our Commitment to Serve You

We are facing an unprecedented situation with the Coronavirus. Developments are rapidly occurring. Decisions are being made in real-time that affect our colleagues, our families and our communities.

Learn More

Staying Connected

With the safety of our customers and team in mind, we have several ways to top up or pay your bills without visiting our stores.

Pay your bill online

If you prefer to pay using a credit card, you can do so from any web browser using the myflow web portal or the MyFlow App.

Click here to pay now.


You can also pay your bill directly through your preferred bank, including:

  • First Citizens Bank Limited
  • RBC Royal Bank
  • Scotiabank

Download The MyFlow App

  • Pay your bill
  • View payment history
  • View all services active on your Account
  • Find a Flow store nearest to you

Our Stores

Please note we have adjusted our retail operations to comply with the guidelines provided by both the Government and the Ministry of Health to limit the spread of the coronavirus (COVID-19).

At this time, our retail stores will be providing reduced services, facilitating cash and kiosk payments ONLY.

We have also adjusted our operating hours as follows:

Port-of-Spain, Chaguanas and San Fernando Retail Store Operating Hours:

Monday – Friday: 8:00am to 2:00pm
Saturday: 8:00am to 1:00pm

Trincity Retail Store Operating Hours:

Monday – Friday: 9:00am to 3:00pm
Saturday: 9:00am to 3:00pm

If you need to visit one of our stores, please follow MoH and WHO guidelines to protect the safety of our customers and employees.

As part of the Liberty Latin America group of companies, Cable & Wireless is one of the leading telecommunications and entertainment providers in the Caribbean and Latin America. We have operated in the region since the 1870s, always at the forefront of innovating infrastructure and services –from historic telegraph poles and cables, to modern day superfast broadband, mobile, landline and video services. Today, our services are underpinned by over 50,000 kilometers of the most modern subsea and terrestrial fiber networks in this part of the world. This enables us to offer unparalleled connectivity - the fastest broadband with the latest video content, secure IT solutions, plus mobile services packed with data options – all under a blend of iconic consumer, business and wholesale brands. Together, our commitment is to invest and innovate so that we empower our customers and stakeholders to succeed in this connected world. Our team of over 7,000 people is united through our shared values of serving our customers with passion, striving to be the best, working as one team, and respecting and trusting one another. So we stand ready to meet and surpass the expectations of our five million customers across the Caribbean and Latin America. We value every moment invested in serving our valued customers across each of the thirteen markets in the region. We serve Antigua & Barbuda, Anguilla, Barbados, British Virgin Islands, Cayman, Dominica, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines and Turks & Caicos Islands.