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To check whether your Call Barring is enabled or disabled, just dial *19. You'll hear a message telling you the status.

After you activate Call Barring, you're ready to go ahead and use this handy feature.
Here's how:
Dial *18
Enter your passcode
Enter the barred phone number
Here's an example:

To change your Call Barring passcode, follow the steps below.
Dial *17
You'll hear an interactive menu that lets you know whether Call Barring is enabled or disabled You'll also be given the option to change your passcode
Choose from the following options:
Press 1 to turn the service on or off.
Press 2 for pin management. Press 6 to exit the call.
Press 0 to repeat the above instructions.

 

To disable Call Barring, follow the steps below.
Dial *16
You'll hear an interactive menu that lets you know whether Call Barring is enabled or disabled. You'll also be given the option to change your passcode
Choose from the following options:
Press 1 to turn Call Barring on or off
Press 2 for passcode management
Press 6 to exit the call
Press 0 to repeat the above instructions

 

To enable Call Barring, follow the steps below.
Dial *15
You'll hear an interactive menu that lets you know whether Call Barring is enabled or disabled
Choose from the following options:
Press 1 to turn Call Barring on or off
Press 2 for passcode management
Press 6 to exit the call
Press 0 to repeat the above instructions

To check whether your Wakeup Call feature is activated or not, just dial *101.

To cancel your Wakeup Call feature, just dial *100.

To activate your Wakeup Call, follow the steps below.
  Press *99 or *99#
Listen to the recorded instructions about how to set the alarm. Please note: you need to use the 24-hour clock
Enter the two-digit hour and then the two-digit minute to set your wakeup time
Example 1: Setting 5:25am as your wakeup time
1. Press *99
2. Listen to the instructions
3. Press 0525 (two-digit ; two-digital )
Example 2: setting 5:07pm as your wakeup time
1. Press *99
2. Listen to the instructions
3. Press 1707 (two-digit ; two-digital )
Example 3: setting 12:30am as your wakeup time
1. Press *99
2. Listen to the instructions
3. Press 0030 (two-digit hour = 00; two-digital minute = 30)

Follow these steps for a cordless phone: Make sure there's electricity going to the wall outlet where the phone base for is plugged in.
Check the battery indicator on the handset to see if it needs charging.
Double-check that the phone is working properly. Try connecting a phone that you know for certain is working. If you still can't dial out, then please contact our Customer Care Centre at +5999-789-3569 (Flow)  or send us a message on Facebook (www.facebook.com/flowcuracao) or on our website.
See if you've got a pre-recorded message on your phone about temporary suspension of service. If you do have this pre-recorded message, please contact Flow's Customer Care Centre at +5999-789-3569 (Flow).

Got any additional questions? We are happy to help!

Call us

Call +5999-789-3569 (Flow). Our agents are ready to answer your queries.