If you don't have a dial tone, here's a list of things to check: First make sure the coaxial cable (from outside) is securely attached to the back of the modem. Next, make sure it's not cracked or broken. If it is cracked or broken, please call our Customer Care Call Centre at 5999 789 3569. Double-check that the modem is securely plugged into the electrical outlet. Make sure the modem's power and battery lights are on. Check that your phone cables are securely plugged in and are not cracked or broken. If necessary, secure the connections and replace the cracked or broken cords. Finally, make sure that all phones connected to the line are hung up properly.
We're sorry; we can't provide this service for you.
No. You can use any ordinary telephone on your Flow line. Please note: Cordless phones operating at 2.4GHz and 5.8GHz frequencies may receive interference from wireless Wi-Fi networks that operate on the same frequencies, which may result in the call quality being adversely affected or even calls dropping. To avoid this, we suggest you choose a handset that operates in a different frequency band.
You can choose the type(s) of calls you want to bar. Just follow the steps below.
Enter the new level of calls you want to bar
Enter your passcode
Here are the levels and types of calls:
Level 0 blocks calls to cell phones (Cell Phone Bar)
Level 1 blocks international calls (International Call Bar)
Level 2 blocks calls to cell phones and international calls (Cell Phone and International Call Bar)
Here's an example of changing your Call Barring level to International Call Bar:
Your mailbox number is your 11-digit local telephone number assigned by Flow, starting with 5999. So, if your phone number is 789-2789, your mailbox number is 5999 789 2789.
No. There are no additional fees for Voicemail, Caller ID, Call Waiting and Three-way Calling. These features are all free.
Yes, you can.
No. You don't need an internet connection to make any calls using Flow's phone service
No. With Flow's phone service, you do not have to sign a contract. You can sign up and/or disconnect whenever you like (1 month advance notice).
Call +5999-789-3569 (Flow). Our agents are ready to answer your queries.