Flow | Curacao |

Dear Valued Customer,

We’re writing to let you know that we’re making some changes and enhancements to your TV experience.

We’ve been adding new channels and content to our growing collection of new and high-quality programming on Flow TV:

  • It’s great news for sports fans, as we’re bringing you the new home of the Premier League in the Caribbean. RUSH, a brand-new sports channel, has joined Flow TV
  • New entertainment channels TV One and CuriosityStream joined our channel line-up earlier this year
  • We’ve added more of the latest and most popular movies and TV shows to our Flow On Demand library, such as, Avengers: End Game, Long Shot, The Curse of La Llorona and other box office hits
  • We’ve extended the number of channels available in our award-winning Flow ToGo app - it’s now loaded with over 130 live channels, including premium programming like HBO. Download it for FREE today in your App Store or enjoy it in your browser and take your favourite programming with you, on-the-go.

As we regularly review and refresh our TV service to bring you high quality content, as of September 30th, 2019, we’ll be removing the channel SyFy from our line-up

We’re sorry if this impacts your viewing habits, and we hope you’ll find plenty to enjoy through the new channels and content mentioned above and the many other great channels on Flow. You can find more information on the Flow TV line-up at www.discoverflow.co

Thank you for being a valued Flow customer!

Sincerely,

Your Flow Team

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our customers and the company.

The E! Entertainment LA channel will be removed from our TV line up.

The channel will be removed by 11:59 pm on October 31st, 2019

No, you will not see a reduction in your bill. Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

Customers will receive an email communication on the channel change. Additionally, a channel slide will be placed on the channel being removed to advise customers that the channel is no longer available on our network.

No. We will however, continue to source great content that will be of interest to our customers.

Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

We value our relationship with you and will continue to negotiate with the various content providers in order to broadcast your favourite content. We are also in the process of sourcing other content that you will enjoy.

Flow is seeking to bring even more entertainment value to its customers. We will ensure the market is fully aware of any changes or special offers. We will certainly keep customers informed of changes.

Our customer care representatives (Contact Centre) are always willing to assist or visit any retail store. Please feel free to contact us by dialing 100 from a FLOW mobile or landline phone or [Phone Number]

Got any additional questions? We are happy to help!

Call us

Call +5999-789-3569 (Flow). Our agents are ready to answer your queries.