Discoverflow | Dominica | FAQ | mobile

You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial , press SEND and follow the prompts to record your own greeting.

Accessing your voicemail is free and easy. Dial and press SEND.The voicemail will say "Welcome to your voice message centre, I will be helping you to set up your own personal mailbox". Press 8, Then 7 and the voicemail will say "Enter 4-10 digits for your passcode". When you have finished press the #. Voicemail will say "Remember your passcode for the next time that you log in" and you are done!

Accessing your voicemail is free and easy. Dial and press SEND. If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode". If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox". The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.

Yes, prepaid service comes with voicemail. Retrieval of voicemail is free too!

If a customer does not have sufficient balance to renew the subscription they will get an SMS notification advising that the plan has been cancelled and they will be dropped back down to the free service. Customers will then need to re-subscribe to the service once they have sufficient credit.

Each month Prepaid customers will get an SMS the day before the renewal is due advising that the subscription is due to renew the next day and advise the amount of credit that will be debited. If a customer wants to cancel the service they can do it before the renewal takes place and they will drop back down to the free subscription model.

Yes, the prepaid pay as you go and out of bundle data rates have increased per MB. Customers can purchase any one of the Prepaid MyPlan Data packages to enjoy great value. A customer signing up on a Data plan and exhausts the data allocated within the plan, before the plan expires, will enjoy a lower rate of $0.20 per MB during that period if they continue to use data. Customers who do not wish to sign up for a Data Plan will pay $1.00 per MB.

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