Discoverflow | Dominica | FAQ | Page 4 | faq

If your new service provider fails to meet promised quality of service, then you can reverse the porting (i.e. port back to your previous service provider) within 14 days of your porting having been completed. After that period has elapsed, you may not port the same number again (whether to your previous operator or to any other operator) for sixty (60) days after the port has completed.

No. Your old service provider is not allowed to contact you during the porting process to try and persuade you to stay with them. Your old service provider is prohibited from contacting you with the intention or effect of encouraging you to return to them for re-sign up for their mobile/ cellular telephone services for a period of sixty (60) days following the completion of the porting process. However, your old service provider can contact you to recover outstanding payments.

Messages which have been sent to you, but not delivered, may be erased. You will lose your old voicemail, sms, mms and ancillary services, and you will need to set these up again with your new operator.

If there is any problem with porting or for any other query during or after the porting process, you should contact your proposed new service provider, who will coordinate the complaints process (even though the problem may not have been caused by that provider).

No - You will NOT be able to port your fixed or landline phone at this time. Fixed number portability will be launched at a later date once alternative fixed services are available in each ECTEL island.

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