RATE ADJUSTMENTS NOTICE

Dear Valued Customer,

On October 1, 2019, we will make adjustments to the rates for some of our residential prepaid mobile data and data combo plans. Rates for prepaid international voice calls will also be adjusted.

These adjustments are being made as we continue to review and redesign our product offerings to provide even greater value.

Please click here to view the adjustments.

Please feel free to visit our retail stores, call us at from a FLOW mobile phone or landline or you may also call us at 1 800-804-2994 with any questions that you may have.

Thank you for making us your service provider of choice.

You may also view some Frequently Asked Questions (FAQ’s) related to these adjustments below.

Frequently Asked Questions

These adjustments become effective on October 1, 2019.

The following residential prepaid mobile products will be affected by an adjustment in the subscription fee.

  • Flow Lyf data
  • Gig Up data
  • Anywhere Talk
  • Prepaid International calls to USA, Canada (Mobile & Landline), UK (Landline Only) and Rest of the World(ROW) destinations

Customers will be notified via the following methods:

  • Website Notice
  • SMS Blast

Yes, calls from all prepaid services to International destinations will be increased by JMD$1.00 per minute.

These changes will allow us to deliver even more value through our newer and more attractive mobile plans; ultimately providing our customers with more value than ever before.

STILL GOT ANY DOUBT? HOW CAN WE HELP YOU?

Call us

Call 1-800-804-2994

or 100 from your mobile phone. Our agents are ready to answer your queries.

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