Postpaid Flow Platinum | Jamaica

Postpaid Flow Platinum

Postpaid Mobile
Platinum plan

Flow Jamaica is introducing Flow Platinum, a Postpaid Mobile voice and data plan that allows Customers Anywhere minutes, unlimited on net text and data and streaming access to Flow Sports TV channel 690 via the Flow Sports app for one low monthly fee.

Flow Platinum Unlimited Postpaid Mobile Data Plan is available to residential postpaid mobile customers until such date as otherwise determined by Flow. Customers can subscribe to the Flow Platinum Unlimited Postpaid Mobile Data Plan by visiting a Flow retail location. The Special offer of a monthly rate of $7,999 plus applicable taxes up to February 28, 2018 is for sign ups to December 31, 2017 only. Customers are required to sign a two-year contract and consent to have a credit check done by Flow. Customers may be required to pay a deposit and the first month’s service fees, plus GCT and any other applicable taxes, before the service is activated. Customers are allowed unlimited data usage at no additional charge, subject to our fair usage policy. *Customers who utilise greater than 15GB of data in a billing cycle will be reduced to 2G speed until the next billing cycle. Customers will be able to use the first 15GB of data (excluding tethering or mobile data hotspots), at 2G/3G/4G/LTE speeds depending on the network coverage. 3G may allow download speeds of up to 21Mbps, 4G/LTE up to 40Mbps and 2G up to .240Mbps (streaming of video content is not guaranteed at 2G speeds). These results may vary based on network conditions and Flow does not guarantee performance speed. Upon activation, customers’ Anywhere minutes allocation per 30-day billing cycle will be pro-rated. All benefits will be applicable for local usage only and not while roaming. **Anywhere minutes are applicable for calls to all mobiles and landlines in Jamaica, USA, Canada, China (excluding Hong Kong), India and landlines in the UK and Spain. Unused Anywhere minutes will rollover for a maximum of one billing cycle. Out of plan call rates start at $1.99 per minute, and will be billed on a per second basis. Free Nights & Weekends are only applicable for calls to local Flow mobiles. Free Nights are applicable Monday to Thursday, 8:00 pm to 5:59 am on the following day. Free Weekends are applicable Friday at 8:00pm to Monday at 5:59 am. Unlimited text messages are applicable to local Flow mobiles only. Streaming Flow Sports (Channel 690) and Flow Sports Premier (Channel 691) will utilise your Flow Platinum Data and requires registration for a Flow ID and an active account. Access to Flow Sports Premier is only for the period November 15 - December 31, 2017. An early termination fee will be applicable if the Flow Platinum Unlimited Postpaid Mobile Data Plan is terminated any time within the life of the contract. Flow reserves the right to withdraw or modify this plan at any time. GCT not included. This offer cannot be combined with any other offer. Special Government Telephone Call Tax applicable to all calls. Flow standard terms and conditions for postpaid mobile service apply.


Frequently Asked Questions (FAQs)


A. New Post-Paid Unlimited data plan for J$9,599.00 plus tax per month with the following benefits;
  • 1,250 anywhere minutes
  • Unlimited local on-net text
  • Free nights & weekends (on-net mobile)
  • Unlimited mobile data
  • Access to Flow Sports TV channel 690 via The Flow Sports app.
A. Anywhere minutes can be used to call the following destinations:
  • Local Flow (mobile and landline)
  • Local Digicel (mobile and landline)
  • USA (mobile and landline)
  • Canada (mobile and landline)
  • China (mobile and landline)(excluding Hong Kong)
  • India (mobile and landline)
  • UK (landline only)
  • Spain (landline only)
A. Yes, your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents plus 25% GCT.
A. Flow Platinum is available to any new Residential postpaid mobile sign up. If you are now a postpaid user on our Ultrapak, MyPlan or Free Anywhere Minutes package, you may also switch to this new plan.
A. You may visit any of Flow’s Retail Outlets to sign up for this new plan.
A. Yes. You will be required to sign a two (2) year contract once you subscribe to any Post-paid mobile plan.
A. Yes, you will be required to pay early termination fee (ETF). This fee is 50% of the monthly recurring charge of your plan times the remaining months on the contract.
A. Yes, once you subscribe to a new postpaid plan you will be subject to standard credit checks and will be required to pay a deposit of at least JMD$2500.00.
A. Yes, Customers will be allowed to upgrade to this plan once they sign the two (2) year contract, however they will not be entitled to a free phone offer. 
A. Each month you will be billed the applicable monthly rental plus any call or text charges outside of allocated benefits as well as the applicable GCT and Special Telephone call tax.
A. Yes, unused minutes will roll over for (1) one month, which means unused minutes from the previous month will expire at the end of the following month. The Current month’s allotment must be fully utilized before rollover benefits can be accessed.
A. Yes, the minutes and monthly rental charge are all pro-rated. This means that the benefits are allocated on a 30-Day cycle. If the period of use is less than 30days then the benefits and charges will be pro- rated accordingly.
A. Below are the out of plan rates for all voice and text transactions.
Description Flow Platinum
Calls to Flow mobile $1.99
Calls to Flow Fixed Line $1.99
Calls to Digicel Mobile $1.99
Calls to Digicel & Flow fixed $1.99
Calls to LIME regional mobile $15.00
Calls to LIME regional fixed $15.00
Calls to USA mobile & Fixed $1.99
Calls to Canada mobile & Fixed $1.99
Calls to Chin mobile & Fixed $1.99
Calls to India mobile & Fixed $1.99
Calls to Spain & UK Fixed line Only $1.99
Calls to Spain & UK Mobile $15.00
Calls to Cuba $90.00
Calls to Haiti $35.00
Calls to Guyana $30.00
Calls to rest of the world $18.00
Select International Destinations  
Select Destinations A $30.00
Select Destinations B $60.00
Select Destinations C $90.00
Select Destinations D $120.00
Select Destinations E $300.00
Select Destinations F $850.00
Data Per MB
Anywhere SMS(International, OLO) $6.00/$4.00

*See full details of select international destinations A-F below at

A. No, this plan allows Customers unlimited use of internet so Customers will not be charged any overage for data.
A. Customers will be allowed to use normal 2G/3G/4G/LTE speeds, depending on coverage area up to the fair usage allowance of 15GB. Those Customers who utilize more than 15GB per month will experience a reduction in speed down to 2G until the next bill cycle.
A. Customers will be allowed to do all data related activities except Tethering and Mobile hotspot.
A. No, calls to premium rated short codes and toll free numbers will be billed at the regular pay as you use rate.
A. No, the free text messages are only applicable to local Flow mobiles. All other text messages sent will be billed at the regular rate.
A. No, the benefits of Flow Platinum do not include minutes, text or data for roaming. Roaming calls, text and data usage will be charged at the applicable roaming rates.
A. Yes, Customers on Flow Platinum whose account is active will be able to stream Flow TV channel 690 via the Flow Sports app.
A. Yes, all Flow Sports activities will utilize data from your Platinum plan.
A. Yes, Customers will be required to register for Flow ID. The Flow ID credentials will allow Customers access to Flow Sports streaming once their account is active.