Dear valued customer,


Flow wishes to advise that the rates for the following residential products will be adjusted as follows:

Effective January 9, 2019:

Effective February 1, 2019:

These adjustments are as a result of our continued investment in our network to provide LTE mobile technology, high speed broadband and sophisticated television services. This investment also means that more Jamaicans, particularly in parts of rural Jamaica, will now be able to access and experience these and other advanced services.

As we upgrade and expand our network across the island, it also means building the capacity for future innovative services and products that will further connect communities and transform lives. We remain committed to delivering on this mission as well as providing our customers with the most optimal experience.


Please feel free to call us at 100 from a FLOW Mobile Phone or landline or you may also call us at 1-800-804-2994 with any questions that you may have.


Thank you for making Flow your service provider of choice.


You may also view some Frequently Asked Questions (FAQ’s) related to these adjustments here.

Got any additional questions? We are happy to help!


Call us

Call 1-800-804-2994 or 100 from your mobile phone. Our agents are ready to answer your queries.