Frequently asked questions jamaica | Support | FAQ | Discoverflow Jamaica

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Frequently asked questions and answers

Understanding your bill shouldn’t be complicated. That’s why we’ve upgraded your bill format to make it clearer and easier for you to understand.

Check out our step-by-step video guide, or the sample bill below.


Managing your account and paying your bill has never been easier. Here are 3 convenient ways to pay.


1. Fastpay

     Pay any account by simply entering your 8 or 12 digit account number. Pay with Fastpay here

2. MyFlow 

      The MyFlow app is the fastest, easiest way to view and manage your account.

  • Pay your bill
  • See itemised billing info
  • Top up your prepaid account
  • Add data bolt-ons
  • Check your recent usage
  • View your data allowances

Learn more here. Or download for free today.

3. In-Person -

     Pay in-person at a store or through bank or a payment partner.

     Find a store here

    See our bank and payment partners below.

  • NCB E-Link Online
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  • ScotiaBank Online
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  • Paymaster Online
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  • BillExpress Online
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  • Sagicor Bank Online
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  • FirstCaribbean International Bank
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  • VictoriaMutual Express Online
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  • Bill Express
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  • Paymaster
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  • Prime Trust
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  • JNBS
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  • JNBS Money Shop
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  • JNBS Money Shop Express
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  • Alliance Financial Services Limited