Clicking the Balances section on the Home Screen will take you to different feature balance options – showing what you currently have left.
Auto renewal will fail and you will get a text notification advising you to topup and resubscribe manually as there is only one attempt at auto renewal.
Yes, you may dial *787# to disable auto renew, however this will need to be done after each subscription of a Combo Plan.
Yes, Customers may purchase a combination of the Flow Lyf and Combo plans, however, each plan will have separate expiry time and date and the data allotments will be separate.
No, the data allotments will be separate and at all times the Combo plan will be decremented first. Customers will only have access to the Flow lyf plan after the data in the Combo plan is fully utilized.
Yes, you will receive the plan balances for the Flow lyf and a separate balance for the Combo with respective expiry date and times. This means that you will be required to manage purchases to ensure that one plan does not expire before you are able to use it.
Auto renewal will be done on the last plan purchased.
Unused Combo Plan data allotments will rollover up to a maximum of 3 times your current plan if your Combo plan is auto renewed or re purchased before the current plan expires. Rollover is not applicable for unused voice/SMS allotments on the Combo Plans.
E.g., Customers on the 2-Day Combo plan will not be allowed to roll over more than 3GB of data at any time.
The Combo plans will be available via FLOW’s USSD Menu at *129*6# or dialing direct codes *147*2#, *147*7# and *147*14#. The plans will also be available from the MyFlow app.
|Flow Lyf 4GB||Flow Lyf 8GB||Flow Lyf 12GB|
|Monthly Fee (GCT not included)||$2,499.00||$3,599.00||$4,999.00|
|Anywhere bundle Minutes*||300||600||1,000|
|Text message Bundle(on-net)||300||600||1,000|
|Core Data Allocation||4GB||8GB||12GB|
|Free Nights & Weekend||No||Yes||Yes|
|Flow Sports 1||Yes||Yes||Yes|
Anywhere minutes can be used to call the following destinations:
- Flow (mobile and landline)
- Digicel (mobile and landline)
- USA (mobile and landline)
- Canada (mobile and landline)
- China (mobile and landline)(excluding Hong Kong)
- India (mobile and landline)
- UK (landline only)
- Spain (landline only)
Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents plus 25% GCT.