Flow Lend is a mobile application that allows an active Flow prepaid customer to request a credit advance (loan) for their account. Flow Lend loans can be used for voice calls, data/internet and sending SMS.

No, non-Flow prepaid customers are unable to request a loan.

Any use derived from the Flow Lend app will be zero-rated; and will therefore not generate any billing for data consumed while the consumer is using it.

All first-time subscriber’s level are set as BEGINNER. However, as the prepaid subscriber repays the loans they are awarded points and will move up within the levels.

Yes, once the loan is paid on time gradually the loan option amount will increase.

All notifications are via the app or USSD application.

No, the accumulated points have no expiration date.

This is an automatic process when the customer fails to repay debt on time.

A customer will be able to accumulate points at the various levels by repaying their outstanding loan on time.

Yes, a Flow prepaid subscriber can apply and receive a loan while roaming.

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