The storage quota from a customer's home Set Top Box and their Flow ToGo app are the same. Recordings made from the Flow ToGo app will count towards your overall storage quota.
If you are having issues logging into the Flow ToGo app, check the following:
Only individuals with administration rights can setup a sub-profile. This individual is usually the owner of the subscription account.
Follow the Reset your password" procedure again
Be sure to use the most recent "reset password link" contained in the email you will receive from Flow ID.
If that does not work, wait 30 minutes and try again the "password reset procedure" again.
If you have difficulty please contact Flow Customer Care at the below numbers or alternately contact us via online chat at www.discoverflow.co/jamaica under the Support Section.
+1-800-804-2994 in Jamaica or Barbados.
223‑Flow (Trinidad) or 877-Flow(3569) from a landline.