Discoverflow | Jamaica | FAQ | mobile

Customers will be allowed to do all data related activities except Tethering and Mobile hotspot.

New Post-Paid Unlimited data plan for J$9,599.00 plus tax per month with the following benefits;

  • 1,250 anywhere minutes
  • Unlimited local on-net text
  • Free nights & weekends (on-net mobile)
  • *Unlimited mobile data (Customers will experience reduced speed after 20GB of usage per month.)
  • Access to Flow Sports TV channel 690 via The Flow Sports app.

No, calls to premium rated short codes and toll free numbers will be billed at the regular pay as you use rate.

Anywhere minutes can be used to call the following destinations:

  • Local Flow (mobile and landline)
  • Local Digicel (mobile and landline)
  • USA (mobile and landline)
  • Canada (mobile and landline)
  • China (mobile and landline)(excluding Hong Kong)
  • India (mobile and landline)
  • UK (landline only)
  • Spain (landline only)

No, the free text messages are only applicable to local Flow mobiles. All other text messages sent will be billed at the regular rate.

 

 Yes, your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents plus 25% GCT.

No, the benefits of Flow Platinum do not include minutes, text or data for roaming. Roaming calls, text and data usage will be charged at the applicable roaming rates.

Flow Platinum is available to any new Residential postpaid mobile sign up. If you are now a postpaid user on our Ultrapak, MyPlan or Free Anywhere Minutes package, you may also switch to this new plan.

Yes, Customers on Flow Platinum whose account is active will be able to stream Flow TV channel 690 via the Flow Sports app.

You may visit any of Flow’s Retail Outlets to sign up for this new plan.

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