Rate Adjustment 2018
Dear valued customer,
Please be advised that we will be adjusting the rates for some of our residential products.
These adjustments are as a result of our continued investment in our network to provide LTE mobile technology, high-speed broadband and sophisticated television services. This investment also means that more Jamaicans, particularly in parts of rural Jamaica, will now be able to access and experience these and other advanced services.
As we upgrade and expand our network across the island, it also means building the capacity for future innovative services and products that will further connect communities and transform lives. We remain committed to delivering on this mission as well as providing our customers with the most optimal telecommunications experience.
Please feel free to call us at *100 from a FLOW Mobile Phone, landline or you may also call us at 1-800-804-2994 with any questions that you may have. Thank you for making FLOW your telecommunications service provider of choice.
Thank you for making Flow your telecommunications service provider of choice.
Residential Fixed Line & Broadband Rate Change
Effective March 1, 2018. there will be an increase in the Monthly Rental charge for Residential Landline and Broadband packages.
Price Changes- Fixed Line
Standard Postpaid Plan
Unlimited Fixed to Fixed
MVP RES. FIXED
Home Phone Basic
Home Phone Essential
Home Phone Plus
Flow Go 180
Flow Talk To The World
Flow Connect 1
Price Changes- Broadband
Browse & Talk
Browse & Talk Mega Plus Up to 2MB
Browse & Talk Extreme Up to 8MB
Browse & Talk Ignite 12MB
Browse & Talk Super 25MB
Broadband on Homephone Prepaid
Flow Surf & Chat
Browse & Talk Plus (4MB)
Browse & Talk Plus (12MB)
Dear Valued Customer,
As of May 31, 2018 Jamaica will begin using ten digits when dialing telephone numbers to make local calls. This means we will be required to add the 876 - area code to the regular seven‑digit number. There will also be an additional area code (658) in use once all the assigned numbers under the 876 - area code have been allotted.
For more information on ten-digit dialing and the additional area code, please click on the Office of Utilities Regulation link: www.our.org.jm/ourweb/sites/default/files/documents/sector_documents/npa_faq_brochure_8.5x11_final_2018_jan_31.pdf