Discoverflow | Jamaica | FAQ | tv

No, FLOW to FLOW calls remain free. However due to the Government Special Telephone Call Tax, FLOW to FLOW calls will attract a 3.5 cents per minute tax.

N.B Your FLOW Control account must be active (i.e., have a minimum balance or more).


How many days after first use does my FLOW Control prepaid card expire?
Check the chart below for denominations and expiries.


Expiry date


15 days


20 days


30 days


45 days


60 days

No. Unfortunately, you’ll only be able to add credit to your Flow Control account from your own Flow Control line.

No. Unfortunately, you’ll only be able to add credit to your FLOW Control account from your own FLOW Control line. However, we’re working on other methods of adding credit to your phone – including using other telephone lines.

Yes. All new FLOW Control subscribers will get a free credit of $30. Please note: The credit expires in 15 days.

Your FLOW Control Pre-Paid Landline service will offer all of the common calling features except Call Forwarding.

Once you’ve applied for FLOW Control, it takes about three (3) to five (5) working days to get it installed.

You can apply for FLOW Control by visiting your closest FLOW Branch Office, by sending us an email [link to contact us – email] or by calling our Customer Care Centre at 1 888 303-3000. Please note: to subscribe to FLOW Control, you’ll need to subscribe to one of Flow’s postpaid internet services.

FLOW Control is available in Kingston, St. Andrew, Portmore, May Pen, Mandeville, Montego Bay, Ocho Rios and some areas of Spanish Town where FLOW provides all three (3) services (TV, Phone and Internet). If your area only has TV service, you won’t be able to get FLOW Control until our network is upgraded in your area.

There is no monthly charge for FLOW Control prepaid landline service.

The cost of installation for FLOW Control is $1,995 + GCT


Choose a service