Yes. Customers will be able to subscribe to the existing MYMinutes, MYData and MYText bolt ons.

No. Roll over is not allowed on the MYFAMILY Base plan. The benefits will expire at the end of each bill cycle.

You will receive a bill each month consisting of the Monthly Rental Charge of the plan, plus any call, SMS or Mobile Internet charges outside of the plan benefits as well as the applicable GCT and Special Telephone Call tax.

Yes. Both the rental charge and the plan benefits will be pro- rated each month of the bill cycle.

Yes, this service will be billed a monthly charge once the plan is not terminated whether the minutes are used up or not.

No. A single bill will be generated but will detail all the usage of each service on the account as well as the applicable discounts.

Yes. A minimum deposit of $5000.00 is required by the primary account holder. Only one (1) deposit is required for the group of four (4).

Anguilla, Antigua (Mobile Only), Barbados, British Virgin Islands, Cayman, Dominica, Grenada, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines and Turks & Caicos Islands.

No. Only 1 monthly fee will be billed to the account but up to 4 users can share the benefits.

Yes, Customers will be allowed to upgrade to this plan once they sign the two (2) year contract, however they will not be entitled to a free phone offer.

Each month you will be billed the applicable monthly rental plus any call or text charges outside of allocated benefits as well as the applicable GCT and Special Telephone call tax.

Yes, unused minutes will roll over for (1) one month, which means unused minutes from the previous month will expire at the end of the following month. The Current month’s allotment must be fully utilized before rollover benefits can be accessed.

Got any additional questions? We are happy to help!


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