Yes. However, you will be restricted to downloading data only. You will not be able to upload to or share new content to your MyCloud account.

When you sign up forMyPlan Postpaid data plan, you have an option to activate a free allowance of MyCloud storage.

To access your MyCloud account:
You need to login to the application on your device.
During registration, you will be required to provide an email account.
Once registered, you will receive a confirmation text with your pass code.
This pass code will be required to login to their MyCloud account.

Your pictures, videos, files, contacts, and calendar are secured in your MyCloud account.The mobile app automatically uploads to the cloud all pictures and videos taken with the device, starting from when the app is installed and launched the first time. It is also possible to selectively upload other pictures and videos taken in the past or while the app was not active, through the proper command in the menu.
 

For files, the app secures to the cloud all those contained in the MyCloud folder of the device.For contacts and calendar, the app considers the items linked to the MyCloud account.It is possible to control through the Settings panel if the refresh with the cloud should happen automatically or be manually triggered, if on Wi-Fi only or on mobile network as well, and if some of the sources have to be temporary deactivated.

With Flow Faves, prepaid mobile customers on the XL Value plan can enjoy discounted bundle minutes and unlimited text messages to five (5) mobile/landline numbers on the Flow network.

 

Plan Options

Plan

Benefits*

Cost

How to activate

7 days plan

200 minutes + Unlimited Text messages

$220

30 days plan

600 minutes + Unlimited Text messages

$650

Faves Quick Codes

Faves Inquiry

How to access

Add a phone number to your Faves list

digit telephone number #

Delete a phone number from Faves list

digit telephone number #

Delete all numbers in your Faves list

To check the numbers in your FAVES

 

*Applicable to the 5 Flow numbers you have nominated to the plan.

No, on attempting to add a 6th number, you will receive a message indicating that your Faves list is full.

a. To delete the number:
Dial *127*0* 7 digit telephone number # Example: *127*0*1234567#

 

b. To Add a number:
Dial *127*1* 7 digit telephone number # Example: *127*1234567#

  • When you successfully subscribe to a Faves plan you will be notified via text message, the exact date and time your plan will expire
  • At the point your plan expires, you will also receive a text message

No, only the number subscribed to the Faves plan can call numbers in their Faves list at no additional cost.

To view the numbers in your Faves list dial (send)

For numbers that are not on your Faves list, you will be charged the following XL Value rates:

 

Description 

XL Value Plan

Local voice calls 

Rates* 

Calls to Flow mobile

$10.00

Calls to other mobile network

$14.00>

Calls to Flow Landline

$10.00

Calls to other landlines

$14.00

Local text messages

 

Flow mobile

$3.00

To other mobile networks

$4.00

To international destinations

$6.00

*Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents.

If you exhaust your bundle minutes, but your Faves plan is still active, you will be billed at a lower rate for calls made to local Flow mobile and landline numbers in your Faves list. This reduced rate will last for the duration of your plan.

 

Description 

Talk EZ Plan 

Local voice calls 

Rate* 

Calls to Flow mobile

$3.99

Calls to other mobile network

$3.99

Calls to Flow Landline

$3.99

Calls to other landlines

$3.99

 

*Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents.

No, the plan allows for Flow landline and mobile numbers to be added to your Faves list. You are unable to add third party, international or Caribbean numbers.

Got any additional questions? We are happy to help!

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Call us

Call 1-800-804-2994 or 100 from your mobile phone. Our agents are ready to answer your queries.