Discoverflow | Jamaica | FAQ

No. Texts to premium rated short codes will not be discounted from the SMS bundle but will attract the specific rate assigned for each code.

With Flow Faves, prepaid mobile customers on the XL Value plan can enjoy discounted bundle minutes and unlimited text messages to five (5) mobile/landline numbers on the Flow network.

 

Plan Options

Plan

Benefits*

Cost

How to activate

7 days plan

200 minutes + Unlimited Text messages

$250

30 days plan

600 minutes + Unlimited Text messages

$700

Faves Quick Codes

Faves Inquiry

How to access

Add a phone number to your Faves list

digit telephone number #

Delete a phone number from Faves list

digit telephone number #

Delete all numbers in your Faves list

To check the numbers in your FAVES

 

*Applicable to the 5 Flow numbers you have nominated to the plan.

You can activate this plan once within a 24 hour period.

Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents plus 25% GCT.

The changeover will take place over the next 7 days from today through 29th March 2016

New Post-Paid Unlimited data plan for J$9,599.00 plus tax per month with the following benefits;

  • 1,250 anywhere minutes
  • Unlimited local on-net text
  • Free nights & weekends (on-net mobile)
  • *Unlimited mobile data (Customers will experience reduced speed after 20GB of usage per month.)
  • Access to Flow Sports TV channel 690 via The Flow Sports app.

Yes. If roaming within the Caribbean in any of the FLOW or LIME countries where 4G HSPA+ has been enabled, or if your are visiting any of the international countries where FLOW has a roaming agreement and where that network operator who has HSPA+ enabled. As always you should check that your mobile device supports the mobile frequencies which are used by the mobile operator in the country where you are roaming.

No, calls to premium rated short codes and toll free numbers will be billed at the regular pay as you use rate.

You can access the MyCloud Portal from any computer browser, at theurl mycloud.lime.com

The Portal offers a full view of your digital life, and you can:

  • Add new pictures/videos/files to the cloud
  • Download cloud items on your computer
  • Share items on social sites (like Facebook, Flickr...) or via email
  • Import your Google address book and calendar, or contacts' pictures from Facebook.

Many other services are available online.

Visit any Flow Retail location and ask for the “My Family” plan and a Customer service representative will be happy to help you.

No, on attempting to add a 6th number, you will receive a message indicating that your Faves list is full.

No, only one (1) Gig Up Booster plan can be purchased within 24 hours. You can purchase a new Gig Up Booster once the first one expires at 2:00pm on June 12.

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