Page 2 | Discoverflow | Jamaica | FAQ

Yes, this means that the benefits are allocated on a 30-Day cycle. If the period of use is less than 30 days then the benefits and charges will be pro-rated accordingly.
Once you have used up your primary data allotment you can continue to use data at 2G speeds for the duration of your plan. There is no overage and no surprises!
To help you manage your data usage you will receive a text message alert at 75% usage, 95% usage and 100% usage.
No, if you exhaust your data allotment, you will still have access to your minutes and text benefits.
Customers who activate any of the Unlimited Talk & Social plan will receive unlimited YouTube data, valid for the duration of your plan.
No, your YouTube data benefit is for accessing YouTube only.
Yes, you will still have access to your unlimited social media benefits to enjoy your favourite Apps.

Sure you can. We have an affordable add-on data plans that you can choose from.

Data AllotmentCost
3GB$1,000
Yes, once you have an active Unlimited Talk, Text and Social plan you will have access to Flow Sports 1 via the Flow Sports App. Access to Flow Sports Channel 690 is applicable when a customer registers for a Flow ID and links their postpaid number.
No, Flow Sports usage will be deducted from your primary data balance.

Flow has developed this Fair Use Policy along with our Acceptable Use Policy which govern the use of our network while on this plan. We set limits for the plan based on our acceptable normal customer usage to ensure that customers have equitable access to our network. Flow reserves the right to discontinue service at its sole discretion where customer use is excessive or disruptive to our network. You may view both policies online at https://discoverflow.co/

The Fair Usage Policy will vary based on the plan to which you have subscribed. Once you have reached our acceptable normal usage limit, you will be notified via text message.

  • Once you have reached the fair usage limit for your social benefit, usage thereafter will be deducted from your primary data balance.
  • Once you have reached the fair usage limit for your talk and text benefits, usage thereafter will be billed at pay per use rates.

Flow reserves the right to discontinue service at its sole discretion where customer use is excessive or disruptive to our network.