Discoverflow | Jamaica | FAQ

No. Roll over is not allowed on the MYFAMILY Base plan. The benefits will expire at the end of each bill cycle.

For a low monthly fee of $11,199 plus G.C.T, the “My Family” plan allows a maximum of 4 Residential Postpaid customers the following fabulous benefits;

  • Unlimited talk and text to each other.
  • 1200 minutes to be shared among the 4 users to call;
    • Flow Mobile and Fixed lines.
    • Local third Party Mobile & Fixed lines.
    • Flow regional Mobile & Fixed lines.
    • Mobile & Fixed line numbers in USA, Canada, India, China (Excluding Hong Kong).
    • Fixed Line Only in UK and Spain.
  • 200 anywhere SMS to be shared among the 4 users.
  • 6GB of Mobile Internet to be shared among the 4 users.(1.5Gb assigned to each user)

You will receive a bill each month consisting of the Monthly Rental Charge of the plan, plus any call, SMS or Mobile Internet charges outside of the plan benefits as well as the applicable GCT and Special Telephone Call tax.

No. This plan is for Postpaid Residential Customers only.

Yes. Both the rental charge and the plan benefits will be pro- rated each month of the bill cycle.

No. Only 1 monthly fee will be billed to the account but up to 4 users can share the benefits.

Yes, this service will be billed a monthly charge once the plan is not terminated whether the minutes are used up or not.

Anguilla, Antigua (Mobile Only), Barbados, British Virgin Islands, Cayman, Dominica, Grenada, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines and Turks & Caicos Islands.

No. A single bill will be generated but will detail all the usage of each service on the account as well as the applicable discounts.

Yes. A minimum deposit of $5000.00 is required by the primary account holder. Only one (1) deposit is required for the group of four (4).

The benefits allocated will be reduced on a “first come first served” basis based on the time the calls, and SMS are used, however each Subscriber will be assigned 1.5GB of Mobile Internet for individual use per month.

The plan will accommodate a minimum of 2 and a maximum of 4 users.