Discoverflow | Jamaica | FAQ

No. Only 1 monthly fee will be billed to the account but up to 4 users can share the benefits.

Yes, this service will be billed a monthly charge once the plan is not terminated whether the minutes are used up or not.

Anguilla, Antigua (Mobile Only), Barbados, British Virgin Islands, Cayman, Dominica, Grenada, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines and Turks & Caicos Islands.

No. A single bill will be generated but will detail all the usage of each service on the account as well as the applicable discounts.

Yes. A minimum deposit of $5000.00 is required by the primary account holder. Only one (1) deposit is required for the group of four (4).

The benefits allocated will be reduced on a “first come first served” basis based on the time the calls, and SMS are used, however each Subscriber will be assigned 1.5GB of Mobile Internet for individual use per month.

The plan will accommodate a minimum of 2 and a maximum of 4 users.

Yes. Existing Customers will be able to switch to the My Family plan.

No. Each account can only accommodate a maximum of 4 users. Additional services will require a new plan with the requisite monthly rental charge.

No. All members must be a Postpaid Residential service on the same account.

Once the shared minutes are utilized, each service will be billed an out of plan rate for each additional call, text or Mobile Internet usage.

Calls to LIME mobile$2.99
Calls to LIME Fixed Line$2.99
Calls to Digicel Mobile$2.99
Calls to Digicel & Flow fixed$2.99
Calls to LIME regional mobile$10.00
Calls to LIME regional fixed$10.00
Calls to USA mobile & Fixed$3.99
Calls to Canada mobile & Fixed$3.99
*Calls to China mobile & Fixed$3.99
Calls to India mobile & Fixed$3.99
Calls to UK Fixed line Only$3.99
Calls to Spain Fixed Line Only$18.00
Calls to Spain & UK Mobile$15.00
Calls to Cuba$90.00
Calls to Haiti & Guyana$35.00/$30.00
Calls to rest of the world$18.00
Select International Destinations**
Select Destinations A$30.00
Select Destinations B$60.00
Select Destinations C$90.00
Select Destinations D$120.00
Select Destinations E$300.00
Select Destinations F$850.00
DataPer MB
All out of plan data usage$9.99
Anywhere SMS(International, local on net, OLO)$4.00

*Hong Kong is not included in the bundle minutes for calls to China.

**View details of select destinations at

Calls are billed per second from the commencement of the first second of each call. Customer's call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of JMD$0.40 cents introduced by the Jamaica Government on July 15th 2012.

No. Members of the My Family group will enjoy unlimited free calls and text to each other.



Call us

Call 1-800-804-2994

or 100 from your mobile phone. Our agents are ready to answer your queries.




Choose a service