Discoverflow | Jamaica | FAQ

Before you purchase any VOD content, including Adult, you will be required to enter a PURCHASE PIN. The default is PURCHASE PIN 1234. You are encouraged to change this default PIN to further restrict unauthorized VOD purchases.

No, once a customer subscribes to the Advanced Video Service, they will not be able to revert to the Legacy product.

The cost for Advanced Video Service varies depending on the package you select and can be layered to include optional/theme packages. Please see the Channels & Packages section of this website for more information on channels and packages.

As part of your subscription package you have been assigned with a predetermined number of hours of storage quota as seen below

StarterBasicExtendedWatch All
5 hours10 hours15 hours15 hours

Storage quota is the number of recording hours that is included as part of your subscription package.

Press VOD button on your Flow remote. This will take you to the Flow On Demand menu option.Scroll Up or Down to select the Adult folder.

IMPORTANT NOTE- Given the rating of the programs, Flow has enabled a security feature to minimize unauthorized access to the content. Before you can access the Adult folder, you will be prompted to enter a PARENTAL CONTROL PIN. The default PARENTAL CONTROL PIN is 1234. You are encouraged to change this default PIN to restrict unauthorized access.

Video On Demand is available to all customers subscribed to the Advanced Video Service.

Yes, Video On Demand content is available in both standard definition (SD) and high definition (HD).

You can record as many programs as you want, once you have the available storage quota to do so.

‘Adult’ is one of the many Flow OnDemand entertainment categories available for purchase and includes a variety of content suitable for mature audiences only.

The main advantages of switching to the Advanced Video Service are as follows:
The ability to re-start any show on any channel from the beginning.
The ability to record any show on any channel to the cloud so you never miss your favourite show again.
More high definition channels as standard for all subscribers.
New Video On Demand interface with the newest blockbuster movies and classic favourites at your fingertips.

The viewing window for purchased Video On Demand content are 24 hours for general VOD content and 12 hours for adult content.