Page 2 | Discoverflow | Jamaica | FAQ

Yes, you will still be able to purchase existing data Internet and voice packages while on the FAM plan.

    • Once the offer expires your calls will be charged at your plan’s default rate
    • You will also be charged at the Pay As You Go data Rates if you have not activated a data plan.

No, the terms and conditions of the XL value plans remains the same. To benefit from Talk XL you will need to make a 5 minute billable call from your primary balance to benefit.

Yes, customers are able to benefit for Text XL and XL Free Nights? The terms and conditions of the XL Value Plans are unchanged. To benefit from XL Free nights, customers must exhaust their FAM minutes.

No, calls to premium rated shortcodes will be billed from your primary balance.

No, text messages are billed from your primary balance. Please see text message rates based on your default plan.

No, this plan isn’t applicable while roaming.

In this instance your calls will be decremented from your loyalty minutes once that has been exhausted, your local calls will then be decremented from your FAM minutes.

Your calls to these destinations will be decremented from your WorldPak minutes once that has been exhausted, your calls to these international destinations will then be decremented from your FAM minutes.

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