Yes, Customers on the 2Days plan will receive a reminder the day before auto renewal is done. Customers on the 7Days and 14Days plan will receive a text reminder 24hrs and 48hrs before the renewal is done.

Yes, once your service is active, you will still be able to access your anywhere minutes. The reverse is also true, if you exhaust your anywhere minutes and your plan is active, you will still be able to use your Mobile Internet bundle.

Yes, the minutes, text, data and monthly rental charge are all pro-rated. This means that the benefits are allocated on a 30-Day cycle. If the period of use is less than 30days then the benefits and charges will be pro- rated accordingly.

You will receive a text notification when your core Mobile internet usage is at 75%, 95%and 100% of plan. However, there will be no notification for voice and text usage at this time.

Yes, you are still able to subscribe to additional Mobile internet plans.

Below are the out of plan rates for all voice, text or data transactions.

DestinationFlow Lyf 12GBFlow Lyf 4GB and 8GB
LOCAL CALLING RATESRATE/MINRATE/MIN
Calls to Flow mobile$1.99$6.99
Calls to Flow Fixed Line$1.99$6.99
Calls to Digicel Mobile$1.99$6.99
Calls to Digicel & Flow fixed$1.99$6.99
INTERNATIONAL CALLING RATES
Calls to LIME regional mobile$15.00$15.00
Calls to LIME regional fixed$15.00$15.00
Calls to USA mobile & Fixed$1.99$6.99
Calls to Canada mobile & Fixed$1.99$6.99
Calls to China mobile & Fixed$1.99$6.99
Calls to India mobile & Fixed$1.99$6.99
Calls to Spain & UK Fixed line Only$1.99$6.99
Calls to Spain & UK Mobile$15.00$15.00
Calls to Cuba$90.00$90.00
Calls to Haiti$35.00$35.00
Calls to Guyana$30.00$30.00
Calls to rest of the world$18.00$18.00
Select International Destinations
Select Destinations A$30.00$30.00
Select Destinations B$60.00$60.00
Select Destinations C$90.00$90.00
Select Destinations D$120.00$120.00
Select Destinations E$300.00$300.00
Select Destinations F$850.00$850.00
DataPer MBPer MB
All out of plan data usage$9.99$9.99
SMS
Anywhere SMS(International, local on net, OLO)$6.00/$3.00/$4.00$6.00/$3.00/$4.00
*See full details of select international destinations A-F click here

No, calls to premium rated short codes and Toll Free numbers will be billed at the regular pay as you use rate.

No, the benefits of the Post-paid Flow Lyf plans do not include minutes or data for roaming. Roaming calls or data usage will be charged at the applicable roaming rates.

No, data used for downloading Flow sports apps will decrement your core data plan or will be billed as pay per use.

No. All data utilized for Flow Sports will decrement the core data plan or billed as pay per use.

FREE Nights
Enjoy free unlimited calls from 8:00pm-5:59am, each day Mondays to Thursdays. Free calls can be made to local FLOW mobiles only.

 

FREE Weekends 
Talk free throughout the weekend from 8:00pm on Fridays to 5:59am on Mondays. Free calls are applicable to local FLOW mobiles only. 

New Post-Paid Unlimited data plan for J$9,599.00 plus tax per month with the following benefits;

  • 1,250 anywhere minutes
  • Unlimited local on-net text
  • Free nights & weekends (on-net mobile)
  • *Unlimited mobile data (Customers will experience reduced speed after 20GB of usage per month.)
  • Access to Flow Sports TV channel 690 via The Flow Sports app.

Got any additional questions? We are happy to help!

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Call 1-800-804-2994 or 100 from your mobile phone. Our agents are ready to answer your queries.