Track your account activity
at any timeAccess and Pay your bill
on the goTop Up and by prepaid
plans with easeAccess inmediate
support via WhatsAppLearn Step by Step My Flow App
Watch this video and learn how to log in, link accounts,
check your account, pay bills, and more.Frequently Asked Questions
To register, link a mobile account, or recover your password via SMS, a 6-digit code will be sent. In case this process fails, please try the following:
Step 1: Check your spam and junk mail folders if you are registering using your email.
Step 2: Ensure that the email address or the phone number was entered correctly.
Step 3: Refresh your email or phone inbox.
Step 4: Click "resend code" on the Flow ID registration page where the PIN should be entered.
Step 5: If all the above fails, please contact us and we will help you. Call us at 1-800-804-2994
Jamaica WhatsApp Support
Barbados WhatsApp Support
Trinidad and Tobago WhatsApp Support
If you are presenting this issue, please try the following steps:
Step 1: Ensure that the code is being entered correctly. The code has only numbers.
Step 2: Ensure that there are no spaces when entering the code.
Step 3: Click "resend code" on the Flow ID registration page to receive a new code. Try entering the new code.
Step 4: If all the above fails, please contact us and we will help you Call us at 1-800-804-2994
Jamaica WhatsApp Support
Barbados WhatsApp Support
Trinidad and Tobago WhatsApp Support
The account can only be linked in one profile, if you are presenting issues related to this matter, first please ensure that the account number and the email address was entered correctly. If the issue persists, contact us and we will help you.Call us at 1-800-804-2994
Jamaica WhatsApp Support
Barbados WhatsApp Support
Trinidad and Tobago WhatsApp Support
Link your account using the email address that you provided to us when bought your services.
If the issue persists, contact us and we will help you. Call us at 1-800-804-2994
Jamaica WhatsApp Support
Barbados WhatsApp Support
Trinidad and Tobago WhatsApp Support
See below where in your invoice, you can find your account number.
