Roaming is a convenient service that allows you to enjoy most of the features and services available on your mobile device while you're travelling overseas. Whether visiting the Caribbean or elsewhere, you can take your FLOW mobile with you wherever you go.
Roaming is considered a premium service and as a result it is billed at higher rates than you would normally pay while at home. We encourage customers to read our helpful tips which you can take to reduce your roaming costs while still enjoying the ease and convenience of using your mobile phone while you are travelling.
Sign up for a FLOW MyRoaming plan before you travel and stay connected while abroad.
My Roaming Bolt On
|MyPlan Base||Destination||Monthly Charge|
|30 minutes||To USA or FLOW|
|30 SMS||Anywhere Roaming||$19.95|
|30 MB Data||Data|
My Roaming Data Bolt On
|500 MB||1 GB|
- Prices are in United States dollars. Tax from your home country may be added as applicable.
- Calls are billed per minute and are rounded up to the next whole minute.
- “Home rate” means that the call will be charged as though you had made or received the call in St. Kitts & Nevis. FLOW mobile countries are: Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Lucia, St. Vincent & the Grenadines, St. Kitts & Nevis, Trinidad & Tobago (TSTT), Turks & Caicos.
- Note that calls to voicemail will be billed at the price for “Call any FLOW mobile country.”
- GPRS access may not be available in all roaming locations. GPRS prices are billed per Kilobyte of usage.
- Check with our customer service team to see if your phone can roam in the country to which you are travelling.
- Receive an SMS: Free.
- Roaming in Japan : To roam in Japan, all you need is your FLOW mobile SIM card and a handset compatible with SoftBank’s local network. These special handsets are available for rental at Tokyo’s Narita airport, Osaka’s Kansai airport or SoftBank’s Tokyo office. For more information on roaming in Japan, send inquires to firstname.lastname@example.org or call +813.5114.8420
- Prepaid customers : Be sure to TopUp before you travel. Check our Web site for information on your TopUp options.
Out of Plan Roaming Rates
|Calls to Home||$0.49|
|Calls to USA||$0.49|
|Calls to Anywhere Else||$0.99|
|Data per MB||$0.49|
Welcome to Prepaid Data Roaming!
Take your Data on the road with FLOW's prepaid data rates.
|Destination Zone||Data per MB|
|Rest of World||$12.00|
Fact: Voice services, including voicemail and incoming calls, which FLOW offers free of charge at home, will attract a cost when you are travelling.
Tip: Once you have finished using a programme or an application select “close” on the main menu.
Fact: Any webpage or data application such as your internet browser, Facebook or map applications which are not closed after use, will continue to transfer data or generate roaming costs.