The fact is, and ECTEL has confirmed, that CWC does not need approval to merge in these markets. Consequently we are moving ahead with the launch and rebranding to Flow in all of our markets across the Caribbean.
No, until further advised there will be no change to your service.
On return to your home location, the settings will automatically be pushed to your mobile device and reflect Flow
No. Only Primary/core balance can be used to subscribe to Flow Faves
No. Only local on-net fixed and local numbers can be added to the Faves List
No. Only the number subscribed to the service can call and text numbers in the Faves List for free.
No. Customers must have a minimum of $0.01 on their core/primary balance in order to use Faves. Except in Jamaica where the minimum balance is $1.00 JAM Dollar.
The customers subscription will be extended by the amount of days in the plan. If customers second plan is Flow Faves 7 day, the Flow Faves expiration will be extended by 7 days. For example, on first subscription customer expiration is October 1, after purchasing second 7 day plan, the customers expiration becomes October 8. All other features and functions remain the same other than the extending of the customers expiration date.
Both plans will operate as normal.
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