Discoverflow | Saint Kitts and Nevis | FAQ | Page 2 | mobile

Flow currently offers several different model of iPhone when taken with an iPhone Plan. Prices and Plan details can be viewed on our website.

All iPhone's must be sold with a contract. Postpaid customers are required to sign an 18-month contract. The standard early termination fee policy will apply to postpaid customers. The ETF will be calculated as stated 100% of Monthy Rental Charve x number of months remaining on the contract.

There are specific plans that were created for the iPhones. If a customer wants upgrade their smartphone to a iPhone, they must subscribe to an iPhone plan. Non Flow iPhone users can subscribe to any of the new iPhone plans. They will be required to complete and sign the Flow iPhone application form and contract. They will be bounded by the Flow iPhone terms and condition of service.

Firstly when you notice you have lost your phone please contact us as soon as possible. We will then bar the phone to prevent any unauthorized use of it. You can purchase a another iPhone, however you will have to pay full price for the handsets. The full price is available from the stores stocking the phone.

iPhone is a mobile phone created by Apple. iPhone combines an iPod music/video player, a mobile phone, an internet web and email client, and a handheld application platform into one device. iPhone is intended to compete in the "smartphone" market.

You can get support for your iPhone online 24 hours a day from our dedicated iPhone experts between 7am & 11pm by calling toll free 1-800-804-2994 and by selecting the iPhone option on the automated service. You can also check the apple site www.apple.com

Unfortunately Flow do not currently offer tethering on its network using an iPhone. We hope that it is something we can deliver in the future.

Go to :- Settings --> General --> Network --> cellular Data Network --> Cellular Data

APN - ppinternet / internet

MMS

APN - ppmms / multimedia

The iPhone does have this capability, on Flow's Network this capability only exists in 3G or 4G areas.

Note, however except in Jamaica, the Flow's network support does not currently support data and voice calls simultaneously. Voice calls will get priority over data sessions, so a data session will be interrupted (put on hold) in order to deliver a voice call.

Video calling is currently not supported on Flow's mobile network; however, you can make iPhone to iPhone calls using Facetime. Facetime is video calling software for iPhones; the service is available using WiFi. Once you have access to WiFi, video calling can take place.