Discoverflow | Saint Lucia | 1121825887| FAQ | faq

You can top up anything between $5 - $200 in one top up

Bolt-on minutes, texts and data are for local home country use ONLY. The standard roaming charges will apply when roaming

Yes, prepaid service comes with voicemail. Retrieval of voicemail is free too!

No, the plan is available for use on all handsets. Customers wanting to use data will require a data enabled handset.

No, postpaid rollover is only available for our L, XL, XXL, and XXL Max combo plans and for select legacy plans.

Accessing your voicemail is free and easy.
Dial *123 and press SEND.
If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode".
If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox".
The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.

After selecting the BlackBerry Plan option from the main menu (*129#) or through the direct code (*136#) you will be taken to the following screen. These options will allow you to check your plan status, change your plan, extend your service or enable the auto-renew feature.

Quad Band Handsets are the best option:

Quad Band: A quad band handset is operational on any of the four GSM frequencies. This is the ultimate global handset works anywhere in the world, provided we have a Roaming agreement with that country.


Note: Check that your phone battery is fully charged before you, travel and be sure to take along a power charger. For some countries you may require a power converter to change from 100V to 220V

Dial *134*7# to subscribe to the plan

You will need to activate roaming before you leave your home country. Please use our contact pages online to let us know before you go roaming. We will make sure that everythig is activated on your account and you will then be able to use your phone abroad. For postpaid customers security deposits may be required but there are no monthly subscription fees for roaming access on either prepaid or postpaid service.

Yes. Prepaid customers will be notified that the plan is about to expire.

A Bolt-on is an additional bundle of voice minutes, text messages or data that customers may add to their core plans, to ultimately create the mobile plan that best suits their lifestyle. The “bolt-on prepaid plan” is an optional (“Opt-in”) plan that prepaid customers regardless of their basic/existing prepaid plan (such as Pay as You Go, ANYTIME, Friends & Family or Corporate CUG) may add to their existing service. 
NB - Opt-in means that Flow customers will not automatically receive the service.